Tim Lien Email & Phone Number

Brisbane, Qld, Au

Brisbane, Qld, Au

South Brisbane, Queensland

- Established and oversee the Operation Data, Analytics & Systems function, including daily operation, hiring, technical advice, performance management, reporting, analysis, resources, key projects, data products, analytic platforms and the Kronos system.- Lead the development of key data analytics capabilities to assist the delivery of key projects and long-term sub-department vision.- Develop a strategic vision for the sub-department by aligning with overall operation department goals and objectives. - Develop and execute the operation data analytic roadmap by defining high-level deliverables across time in accordance with key operation projects.- Drive the evaluating of existing systems, identifying areas for improvement, and implementing new technologies or software solutions as needed.- Collaborate with other departments to identify business challenges and opportunities that can be addressed through data-driven solutions. Act as a strategic partner in driving business growth and efficiency.

South Brisbane, Queensland

- Created varies live Power BI dashboards to monitor and improve operational process through KPI for service level agreements, radiologist productivity, workforce insight, FTE and COVID tracking.- Developed and presented the monthly practice operation report using a balanced scorecard approach covering financial, operational performance, quality of service, internal and external engagement to empower practice leaders in better management of their practice to increase business performance.- Developed an effort-based Radiologists remuneration model (RVU model) for Sonic Imaging Australia using 14 million rows of data to map out 800 Medicare item numbers using python programming language. - The technical SME for the clinical, operational, workforce, people data and advanced analytics.

South Brisbane, Queensland

- Successfully project managed and lead a team of data analyst and system administrators to implement the electronic rostering and timekeeping Kronos system to 50 practices across 5 regions.- Act as the subject matter expert, influencer, presenter, trainer, problem solver and project manager for the Kronos System in the project management group.- Regularly report to the project management team and to relevant governance authorities, on workforce project progress, issues, risks, conflicts and changes to plans. Ensuring these project issues, risks, conflicts are dealt with effectively and mitigated appropriately.- Work closely with HR, Finance, Payroll and Operations department to develop detailed and accurate reports in Excel, Visual Basic, R Studio, AZURE Data Studio (SQL) and Tableau to analyse performance, productivity by looking at rosters and timesheet data to determine opportunities to value add for senior and executive management.

Bowen Hills, Queensland, Australia

- Established a company first profitable radiology practice within a year of opening. - Responsible for the growth of the practice by actively engaging with external stakeholders including GP, Medical Specialists and Allied Health professionals. - Foster positive relationships with external stakeholders and liaise with headquarters for all HR and Operational matters. - Provide on-going support and training to staff with a strong focus on team cohesion and positive team morale.

Greenslopes Private Hospital, Mater Public Hospital

Managed yearlong project focused on improvement of patient care from analysis of data sets in varies ICT to reduce patient wait time in the department.

Master Of Business Analytics (Mban), Business And Data Analytics

Drawing on business, data science and philosophy insights to gain a hybrid, holistic understanding of business analytics and their.

Graduate Certificate Of Business Analytics (Gcbusan), Business & Data Analytics, High Distinction & Dean’S Commendation For Academic Excellence

Drawing on business, data science and philosophy insights to gain a hybrid, holistic understanding of business analytics and their.

Micromasters In Business Leadership, Organizational Leadership, High Distinction

- Understand the strengths and weaknesses of various leadership styles, and gain insight into your own leader tendencies. - Improve your.

Bachelor Of Engineering, Mechanical And Aerospace