Tim Lyons Email & Phone Number

Australia

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My role at CLiP Solutions involved answering a variety of user queries through the Freshdesk ticketing system for users in Australia, NZ and US. I was the main point of contact for all users experiencing issues with the OpenAir system for a global communications company which I did remotely. The issues ranged from creating financial reports for managers and finance, fixing any user timesheet, expense and password queries, analysing error logs to allow records to export from OpenAir to NetSuite, implementing new policies and work practices and training new users. I was also involved with the transition to OpenAir for the NZ office which included travelling there to answer queries and train users in person.I was recently made redundant due to the company I was providing support for being acquired and changing systems and available to start my next role immediately.

Melbourne

Brief Outline of Duties:- Dealing with clients to organise purchase orders and approved timesheets for billing.- Invoicing clients based on hours worked by consultants- Contact person for all consultants for technical support and general queries.- Accounts ReceivableMy main role at SMEC Asset Management is to invoice our clients for days worked by our consultants on various mining sites around Australia as well as other major engineering projects. It is my responsibility to organise and tracks funds of the Purchase Orders to ensure timely payment of all invoices. I have been successful in keeping our Debtors under 90 days after clearing around $700K in historic bad debt and have implemented processes to ensure that all invoices are now paid on time. This was achieved by making sure purchase orders are in place before work is undertaken as well providing all signed timesheets and other required information with all invoices to ensure they are paid within our payment terms. SMEC Asset Management currently has the lowest Overdue Debtors [90 days+] of all SMEC business units around the world. I have recently implemented a successful system integration from GMC Global's NetSuite OpenAir to Enterprise Epicor to be in line with our parent company SMEC. This involved providing all customer and project information, exporting our debtors figures, training and support for the consultants with regard to entering billable time and liaising with SMEC to ensure the integration went smoothly. This was done successfully within the short 5 week time period we were given with no interruption to our monthly invoicing.Providing support for project managers, finance managers and consultants is also an important part of my role, including updating Epicor with all information regarding to project budgets, consultant rates, updating new team members and ensuring all timesheets are entered for the correct project and hours.

Southbank, Melbourne

Brief Outline of Duties:- Creating invoices for Lee Hecht Harrison Australia- Managing payroll for all Victorian clients for Ajilon.- Generating sales reports for all state managers.In the 2 years I worked for Adecco my main responsibilities were generating invoices for all of Lee Hecht Harrison's Career Transition Programs. I would receive the billing data from each state and then create the invoice including any customer requirements using the PeopleSoft v9 system. It was my responsibility to know all customer requirements to ensure payment was received in a timely manner. After redesigning the Weekly Debtors Report and ensuring all invoices were correct before sending I was able to drastically reduce the amount of Aged Debtors (60 days +).On a weekly and monthly basis I produced Sales Reports for all states using Microsoft Excel presenting Sales by State, Program, Salesperson and Customer. I would also create ad hoc reports as needed for all Sales Managers. Up until we changed systems in June 11 from MYOB to PeopleSoft I also allocated all payments received for Lee Hecht Harrison. In the lead up to the implementation of PeopleSoft v9 I was responsible for the system testing of the new billing process. I was also tasked with compiling all required information for over 300 customers to enter into PeopleSoft When the system went live in June I was able to complete all billing on time in LHH's busiest month since I started. I also created a step by step manual explaining all of LHH's billing processes and reporting requirements.In my Payroll duties for Ajilon I was responsible for ensuring that all online and signed timesheets were submitted by all Victorian Consultants. This involved calling consultants and timesheet approvers when they were late submitting or the signed and online timesheets did not match. I maintained a Timesheet Reconciliation Spreadsheet to track this.

Training staff membersCompleting billing adjustments and quality checking to allow the timely and accurate billing of customers.Assisting team members with difficult tasksLiaising with other business units.Allocating work for up to 40 employees.Creating and updating work instructions to assist new starters in their training.

Responsible for the bank reconciliations for three bank accounts.Processing all credit card, direct debit and cheque rejections.Sorting and Banking of all cheques into their relevant accounts.Processing credit card batches in Theos.Advanced spread sheeting tasks using Microsoft Excel including Pivot Tables.

Bassgas Project (Lang Lang)

Document Controller for the Start-Up Team including copying and filing.Action tracking of all job packs within the start-up team.Advising engineers of job pack deadlines. Preparing, assigning and designing job packs.Keeping track of timesheets, leave, travel, meetings, status of jobs, ordering office supplies.Advanced Microsoft Excel Spreadsheet, Word Processing and Outlook.

Diploma Of Accounting, Accounting

Diploma of Accounting

Certificate Iii In Financial Services

Certificate Iv, Information Technology

Certificate IV in Information Technology