Tim Mcgowan Email & Phone Number

Manage multiple platform application development and network teams in the delivery of projects and support while meeting and exceeding management service level agreements. Provide technical and managerial oversight to IT systems architecture, networking capabilities, e-commerce, and all business applications in support of supply chain, purchasing, inventory management, warehousing, distribution, and sales at corporate and branch offices.

Nation wide retail chain of over 400 storesExecutive level reporting for IT planning and project deployment.Lead the application development staff in the delivery of projects to support corporate initiatives Direct operations staff in the support of users and in the management of systems. Evaluate initiatives and prepare recommendations for Executive Management as part of senior management team.Develop department controls for adherence to Sarbanes/Oxley quality standards and incorporate into existing procedures to guarantee compliance.Interact with user community to obtain requirements, prepare and present project specifications, and provide project status reports for corporate projects.Manage application help desk requests.Prepare and execute disaster recovery plan.Manage daily operations staff to insure successful delivery of daily scheduled jobs that provide executive management with sales and merchandise information.Maintain support contracts for hardware, operating and application software, and consultants when required.Managed the development and implementation of a merchandise locator and picking system that improved the accuracy of picking and shipping of goods to a nationwide base of stores.

Advanced rapidly through a series of increasingly responsible positions, which provided exposure to numerous industries and business models. Initially hired to provide client application development services, advanced to plan and direct corporate projects for client base in a wide range of industries, including but not limited to, Baxter Health Care, Allstate, Cobra Electronics, Entenmanns, Enesco, and Rand McNally.Scope of responsibilities was expansive and focused on strategy and planning, operations management, customer service, implementation and operation of information systems for clients and Infoware. Led up to 80 technical staff members, managed budgets, defined business requirements, and produced deliverables through full life-cycle project plans. Managed system configurations and maintenance, planned and executed upgrades, and managed operations staff to ensure systems functionality and availability.