Tim Michael Email & Phone Number

Indianapolis, Indiana, United States

Indianapolis, Indiana

Assist call center and electronic services team with administrative and offline tasks. Develop and maintain training plans. Lead call center through vendor changes, mergers and other corporate projects.

Indianapolis, Indiana Area

Indianapolis, Indiana Area

Responsible for interviewing members and preparing loans in a call center and online environment. Consult with potential applicants to find ways to improve their financial lives.

Interview current and potential members to discover ways to improve their financial lives.Resolve member service issues.Consistently achieve corporate goals for account volume and member service..

Prepare tax returns and advise clients on future planning.Instruct new and prior tax preparers in continuing education classes.Consistently achieve corporate goals for client retention and product sales.Recognized 4 times for client service excellence

Drive sales, operations management, expense and inventory control.

Supervised a staff of 6-10 to achieve corporate objectives.Promoted to manager within two years of initial hiring as sales associate.Served as a transitional manager at other stores.