- Demonstrate exemplary performance and knowledge regarding coffee and service standards as required by Temple Coffee.- Trained new hires through 3 classroom training days and 2 on-site training days.- Oversaw 100+ hours of barista training in a 4-week period in groups of 3-5 trainees at a time.- Lead cafe shifts in all 8 Temple locations in the Greater Sacramento Area.- Conducted Follow Up evaluations for new register operators and baristas and quarterly store evaluations for four out of the eight Temple Coffee locations.- Communicated with Training Department team and Store Managers regarding strategies to improve quality of service and foster further in-store coffee education.- Represented Temple Coffee in various events in the Sacramento/Bay Area coffee community, such as SF Coffee Fest, UC Davis Sensory Summit and more.- Taught public classes once a month regarding various topics around coffee and home brewing, such as water quality, the importance of the 'Bloom', and pouring techniques for manual brewing.

- Having up-to-date knowledge of the coffee and drinks served at Temple- Exceptional customer service experience in providing a meaningful connection with guests- Fast paced environment that requires multi-tasking skills- Great listening and attention to orders and requests from team members and guests- Maintaining a clean and organized work space and cafe and throughout the shift- Clear and direct communication with the team in order to effectively handle and eliminate potential issues

- Scanning and uploading sensitive legal documents onto the firm's Cloud-Based e-storage system (NetDocuments)- Sorting/Filing/Organizing hard files, overseeing incoming case files and closing files- Experience with Relativity and Microsoft Office applications- Arranged and managed Subpoenas for Production of Business Records for the office- Helped lead and guide incoming records clerks by overseeing workload and training- Experience in creating billing record summaries and interoffice memorandums- Incorporating quick problem-solving and clear communication with team members

- Customer Service at the front end of the store- Flexible and quick adjustments to different tasks assigned- Professional and helpful assistance to all guests- Led the team at the front end when GSA/GSTL is away

- assisted in the front reception area with Receptionist and Legal Assistant- frequently monitored California Tribal Alliance page by updating e-brief- took notes during legislative sessions and committee meetings via livestream or in person- updated legislator lists and meeting dates via Microsoft Word and Google Calendar, respectively- supervised and assisted other interns in performing intern duties

- operated bus to transport passengers on set routes- intense multi-tasking from driving safely to paying attention to incidences inside the bus and outside while listening to the radio for messages- Professional demeanor while on the job and open to assist any who require help- memorization of bus protocol and route directions

- monitored team spendings and budget; helped establish fundraisers to build up funds- organized weekly practices and taught choreography to the team - won 2nd place at Davis Dance Revolution competition in 2014

- filed case files to various court branches (i.e. Criminal, Civil, Traffic)- assist in data entry of traffic tickets and status of current cases in court- perform calendaring for upcoming court dates in Traffic Division