Timothy Na Email & Phone Number

Sacramento, California, United States

Sacramento, California, United States

- Demonstrate exemplary performance and knowledge regarding coffee and service standards as required by Temple Coffee.- Trained new hires through 3 classroom training days and 2 on-site training days.- Oversaw 100+ hours of barista training in a 4-week period in groups of 3-5 trainees at a time.- Lead cafe shifts in all 8 Temple locations in the Greater Sacramento Area.- Conducted Follow Up evaluations for new register operators and baristas and quarterly store evaluations for four out of the eight Temple Coffee locations.- Communicated with Training Department team and Store Managers regarding strategies to improve quality of service and foster further in-store coffee education.- Represented Temple Coffee in various events in the Sacramento/Bay Area coffee community, such as SF Coffee Fest, UC Davis Sensory Summit and more.- Taught public classes once a month regarding various topics around coffee and home brewing, such as water quality, the importance of the 'Bloom', and pouring techniques for manual brewing.

Sacramento, California, United States

Sacramento, California Area

- Having up-to-date knowledge of the coffee and drinks served at Temple- Exceptional customer service experience in providing a meaningful connection with guests- Fast paced environment that requires multi-tasking skills- Great listening and attention to orders and requests from team members and guests- Maintaining a clean and organized work space and cafe and throughout the shift- Clear and direct communication with the team in order to effectively handle and eliminate potential issues

2020 W El Camino Ave #700, Sacramento, Ca 95833

- Scanning and uploading sensitive legal documents onto the firm's Cloud-Based e-storage system (NetDocuments)- Sorting/Filing/Organizing hard files, overseeing incoming case files and closing files- Experience with Relativity and Microsoft Office applications- Arranged and managed Subpoenas for Production of Business Records for the office- Helped lead and guide incoming records clerks by overseeing workload and training- Experience in creating billing record summaries and interoffice memorandums- Incorporating quick problem-solving and clear communication with team members

Davis, Ca

- Customer Service at the front end of the store- Flexible and quick adjustments to different tasks assigned- Professional and helpful assistance to all guests- Led the team at the front end when GSA/GSTL is away

915 L St Suite 1270 Sacramento, Ca 95814

- assisted in the front reception area with Receptionist and Legal Assistant- frequently monitored California Tribal Alliance page by updating e-brief- took notes during legislative sessions and committee meetings via livestream or in person- updated legislator lists and meeting dates via Microsoft Word and Google Calendar, respectively- supervised and assisted other interns in performing intern duties

1 Shield Ave 5 South Hall, Davis, Ca 95616

- operated bus to transport passengers on set routes- intense multi-tasking from driving safely to paying attention to incidences inside the bus and outside while listening to the radio for messages- Professional demeanor while on the job and open to assist any who require help- memorization of bus protocol and route directions

Uc Davis

- monitored team spendings and budget; helped establish fundraisers to build up funds- organized weekly practices and taught choreography to the team - won 2nd place at Davis Dance Revolution competition in 2014

1000 Main St. Woodland, Ca 95695

- filed case files to various court branches (i.e. Criminal, Civil, Traffic)- assist in data entry of traffic tickets and status of current cases in court- perform calendaring for upcoming court dates in Traffic Division

Bachelor'S Degree, History

Paralegal Certificate, Legal Assistant/Paralegal, Pass

- worked on correspondence, discovery and pleading forms - learned different areas of paralegal work: torts, contracts, and California.