Co Founder .

• Serve as the primary contact for customers and approved third parties (investors, attorneys, trustees and the courts). • Postdating Foreclosure loans giving options to keep loans from going into foreclosure.• Respond to customer inquiries regarding mortgage defaults and loss mitigation options.• Communicates modification decisions as received from Underwriting/Quality Assurance.• Oversees customer’s trial plan adherence and completion.• Prepares customer’s file for Underwriting: Reviews and perfects all documents provided by customer to ensure the file is complete.• Communicates and keeps customer apprised throughout the process by maintaining close communication with internal partners including Underwriting, Bankruptcy, Loss Mitigation, Foreclosure, and Service Member Civil Relief Act (SCRA).• Assists in problem resolution: Researches issue customer loan issues to determine resolution needs.• Handles warm telephone transfer of customers, when applicable, to specialty areas such as Bankruptcy SCRA, Default Escalations.• Negotiates payment arrangements and advises of consequences of delinquency.

• Review and inspect loans to insure accuracy, business value and compliance with company and investor standards. • Evaluating default mortgage servicing loans to determine if all required loss mitigation activities were handled and documented in accordance with the requirements of HUD, DOJ and FHA/VA properties • Achieved overall performance score of 98.89% through strong communication ability.• Ensure that all required processes and procedures were followed, system of record notated, documentation available/imaged and appropriate borrower communication.• Demonstrate professional reliability, maintained tasks through persistent work ethics.• Utilize multiple applications, including AS400, to review loans to ensure government and internal requirements have been met before proceeding with foreclosure.• Worked with management to provided services to help structure the FRR/LMR department and build separate work-out areas.• Trained associates in handling accounts in foreclosure and ability by FHA guidelines.

• Assisted in opening law office, by recruiting new clients and strategically selecting Target Market which consist of loan modification, bankruptcy and divorce.• Meet with local business owners to network our services. • Maintain all customer financial files.• Prepare and send out invoices on a monthly basis.• Work with QuickBooks software for all financial accounting of office. • Efficient in data entry with QuickBooks software.• Strengthened relations with current and newly acquired customers by answering inquire, resolving problems, promoting and selling products/services by efficiently communicate with staff members

• Maintained all cash flow reporting on a monthly basis.• Handled all incoming and outgoing company expenses.• Responsible for payroll through Peachtree Software

Responsible for selling credit cards and personal loans.