*Genomförde grundlig due diligence på konton för privata kunder (PeB).*Genomförde omfattande utbildning (Nordea KYC - Academy) med godkänt resultat.*Bidrog till utvecklingen och förbättringen av anti-penningtvätt (AML) procedurergenom min kunskap som kundrådgivare från Sverige.Kortare uppdrag utomlands vid avdelningen för KYC/AML (PeB) för att se hur AML hanteras närdet outsourcas till utlandet. En lärorik upplevelse.

As a Customer Advisor at Swedbank in Västerås, I provide guidance and support to clients, ensuring their banking needs are met. I offer advice on various products and services, facilitate transactions, and promote the bank's digital platforms. Building strong relationships based on trust and understanding, I strive to provide personalized solutions tailored to each client's unique financial goals. By actively listening to their concerns and offering exceptional service, I aim to enhance… Show more As a Customer Advisor at Swedbank in Västerås, I provide guidance and support to clients, ensuring their banking needs are met. I offer advice on various products and services, facilitate transactions, and promote the bank's digital platforms. Building strong relationships based on trust and understanding, I strive to provide personalized solutions tailored to each client's unique financial goals. By actively listening to their concerns and offering exceptional service, I aim to enhance customer satisfaction. Working as part of a dedicated team, I contribute to the smooth operation of the branch and uphold the bank's commitment to excellence. Show less

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