• Provide pre-qualification expertise to evaluate customer’s business and technical requirements• Design, build and deliver custom D365 POCs for Field Service, Customer Service and Sales • Solution Lead (manager) for D365 presales projects and direct proposal efforts • Create functional and architectural specifications for offshore development teams• Customize D365 Applications and Portal using the D365 SDK, C#, WCF, Azure Cognitive Services, PowerApps, Resco• Prepare and deliver D365 for Field Service and Dynamics Portal training sessions• Help customers view the art of the possible using D365 and other Microsoft technologies• Estimate D365 custom solutions (including development, integration, migration)• Prepare technical responses for RFPs and RFIs

• Manage development team and carry out management responsibilities• Analyze client technical requirements and deliver functional specifications• Develop CRM Portal proof-of-concepts for presales opportunities• Prepare technical responses for RFPs and RFIs• Estimate CRM Portal solutions (development, integration, migration, training)• Develop CRM Portal applications using ASP.Net, MVC, Bootstrap, CRM SDK• Prepare and deliver training courses tailored to client needs

• Technical Lead for large CRM implementations• Analyze client business requirements and deliver design specifications• Develop proof-of-concepts for custom CRM applications • Estimate CRM solutions (development, integration, migration, training)• Design, manage and develop Intellectual Property for Enterprise Applications• Design and develop CRM partner and customer portal solutions• Develop web resources and plug-ins for CRM On Premise, Online and IFD • Organize peer code and solution reviews to assure HP standards

• Development manager for an international consulting team• Manage offshore development team• Translate client business requirements into functional design• Architect CRM customizations for complex business requirements • Develop proof-of-concept CRM customizations for prospects• Design data migrations and integration solutions for CRM and ERP• Develop web resources and plug-ins for CRM On Premise, Online and IFD • Conduct code reviews and biweekly technology meetings• Enforce coding and development best practices amongst team

• Team lead for development projects• Integrated data from legacy sources into ERP and CRM applications• Designed data integrations between CRM, ERP and third party systems• Developed customized CRM applications using ASP.Net• Developed custom applications to enhance ERP and CRM functionality • Developed complex accounting reports using SSRS• Train clients to use custom software

• Integrated data from legacy sources into ERP and CRM applications• Developed CRM solutions using Visual Studio, Visual Studio Net, TSQL• Developed custom applications to enhance ERP and CRM functionality • Developed a Siebel Tools course and trained employees• Determined requirements for custom development (business analysis)

• Lead programmer for numerous multi-user Client/Server applications• Supervised and mentored Intermediate and Junior Programmers • Managed project timelines• Conceptual, logical and physical application design • Developed COM utilities to access DB repositories (DB2/400 and SQL 7)• Created payroll, scheduling and HR software (Visual Basic 6)• Supported existing applications (Visual Basic 6 and MS Access 8)• Produced marketing and payroll applications (DB2/400 and MS Access 8)• Developed payroll export to ADP