Tim Ray

Tim Ray Email and Phone Number

HCM Workday Principal Consultant at Mercer @ Mercer
New York, New York, New York, NY 10036, us
Tim Ray's Location
Louisville, Kentucky, United States, United States
Tim Ray's Contact Details

Tim Ray work email

About Tim Ray

Tim Ray is a HCM Workday Principal Consultant at Mercer at Mercer. He possess expertise in project management, process improvement, business analysis, performance management, training and 13 more skills.

Tim Ray's Current Company Details
Mercer

Mercer

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HCM Workday Principal Consultant at Mercer
New York, New York, New York, NY 10036, us
Website:
mercer.com
Employees:
10
Company phone:
+1 212-345-7000
Tim Ray Work Experience Details
  • Mercer
    Principal Consultant
    Mercer Feb 2019 - Present
    New York, Ny, Us
  • Mercer
    Software Product Specialist
    Mercer Mar 2014 - Present
    New York, Ny, Us
  • Mercer
    Workday Consultant
    Mercer Aug 2015 - Feb 2022
    New York, Ny, Us
  • Mercer
    Senior Implementation Analyst
    Mercer Dec 2012 - Mar 2014
    New York, Ny, Us
  • Mercer
    Software Support Analyst
    Mercer Jun 2012 - Dec 2012
    New York, Ny, Us
    •Provide telephone and email software support to our external and internal clients on Mercer proprietary software•Interact with internal and external clients/teams via phone and/or email to resolve technical issues with client specific databases•Follow established procedures to track and document calls and emails•Conduct research and troubleshoot complex or advanced inquiries, identifying problems and implementing steps to resolve issues.•Proactively manage full issue resolution lifecycle. Ensure issues are moving through the ticket tracking system effectively.•Assist with software training in both formal and informal settings. Training is with internal and/or external clients. Training sessions are typically web based.•Assist with software implementation and Client Success work.•May be required to project manage small or simple Client Success projects.•Assist with initialization and clean up of client records in our client tracking systems•Participate in ad hoc call campaigns as needed•Provide assistance with special projects as needed

Tim Ray Skills

Project Management Process Improvement Business Analysis Performance Management Training Management Troubleshooting Microsoft Office Software Documentation Data Analysis Consulting Visio Change Management Databases Hr Consulting Human Resources System Administration Software Project Management

Tim Ray Education Details

  • University Of Kentucky
    University Of Kentucky
    And Related Support Services

Frequently Asked Questions about Tim Ray

What company does Tim Ray work for?

Tim Ray works for Mercer

What is Tim Ray's role at the current company?

Tim Ray's current role is HCM Workday Principal Consultant at Mercer.

What is Tim Ray's email address?

Tim Ray's email address is ti****@****ail.com

What schools did Tim Ray attend?

Tim Ray attended University Of Kentucky.

What skills is Tim Ray known for?

Tim Ray has skills like Project Management, Process Improvement, Business Analysis, Performance Management, Training, Management, Troubleshooting, Microsoft Office, Software Documentation, Data Analysis, Consulting, Visio.

Who are Tim Ray's colleagues?

Tim Ray's colleagues are Muskan Khan, Vince Lucido, Jose Javier Anaya Vidal, Aditya Jain, Eric M., Desiree Lian, Mega Patel, Mph.

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