Tim Ryan Email & Phone Number

Kingston, Ontario

Initiate and service school related business by being the primary liaison between the store and all outside institutions including schools, community bands/orchestras and cadet/military/marching bands. Establish and maintain professional relationships with music directors to enhance Long & McQuade’s profile as a key supplier of music equipment, print music and other services.Key Roles:Working from the store, establish contact with local school music directors and other heads of… Show more Initiate and service school related business by being the primary liaison between the store and all outside institutions including schools, community bands/orchestras and cadet/military/marching bands. Establish and maintain professional relationships with music directors to enhance Long & McQuade’s profile as a key supplier of music equipment, print music and other services.Key Roles:Working from the store, establish contact with local school music directors and other heads of musical organizations.Be aware of local school markets including district buying requirements, public and private schools, parent groups, community groups and church bands.Keep current on competitive activities in local market as it relates to school businessBe a resource for teachers by providing solutions to problems using the many resources available from Long & McQuadeWhere necessary initiate, coordinate and run recruitment sessions at schoolsAssist teachers by organizing clinics and workshops for their students Keep abreast of technological developments that specifically relate to school markets Show less

Kingston, Ontario, Canada

BUSINESS OPERATIONS: Profit & Loss, Budgeting, Planning, Facility Management, Loss Prevention (Shrinkage), Banking, Safety & Security.CUSTOMER RELATIONSHIP MANAGEMENT: Managing expectations, Problem solving/troubleshooting requests/returns, direct and indirect marketing to all customer types. PRODUCT MANAGEMENT: Oversee ordering, floor planning, receiving, price changes, handling damaged products, and returns, inventory controlHUMAN RESOURCES: Recruiting, hiring… Show more BUSINESS OPERATIONS: Profit & Loss, Budgeting, Planning, Facility Management, Loss Prevention (Shrinkage), Banking, Safety & Security.CUSTOMER RELATIONSHIP MANAGEMENT: Managing expectations, Problem solving/troubleshooting requests/returns, direct and indirect marketing to all customer types. PRODUCT MANAGEMENT: Oversee ordering, floor planning, receiving, price changes, handling damaged products, and returns, inventory controlHUMAN RESOURCES: Recruiting, hiring, training and development, performance management, Team & Individual development. Show less

Kingston, Ontario, Canada

Customer Service. Managed team of 8 - 14 employees in the Seasonal department, including but not limited to, reviewing, scheduling, solving disputes, running team meetings, setting sales targets and product promotions. Responsible for sales initiatives and promotions. Inventory management including order/restocking and stock counts.