Tim Ryder Email & Phone Number

Bloomington, Indiana Area

IT Manager of the Research Support Technical Services team for the Office of the Vice President for Research

• Responsible for all departmental IT support and equipment
• Set strategies and align IT resources to implement the department’s vision for leveraging technology
• Ensure adequate equipment, staff and technical resources are available to accomplish teaching,research and service missions
• Collaborate with high-level university administrators, public officials and international programpartners to assist them in understanding the IT needs of the department
• Negotiate, collaborate and execute contracts with IU departments and groups
• Supervise and manage IT staff on a daily basis

• Provide multi-platform expert level technical consulting, advising and systems analysis for Indiana University's email, messaging and collaboration services
• Help provide expert level technical consulting, advising and systems analysis to Indiana University for Microsoft, Apple, UNIX, Microsoft Active Directory Services and other system management tools
• Provide second-tier computing support for all Indiana University campuses
• Manage and assist with various technology projects
• Plan, formulate objectives, prepare proposals and conduct feasibility and technology studies
• Facilitate communications between Indiana University customers and UITS system administrators

• Planned and provided the software support for the IU Libraries
• Provided network and hardware support for library staff
• Collaborated with the Head of LIT to research and develop new technologies and services
• Provided technical training and support for hourly support staff
• Responsible for Microsoft Exchange client support for the IU Libraries
• System Administrator for the Library anti-virus, patching, application and software metering servers

• Maintained the UITS capital asset inventory
• Responsible for incoming/outgoing shipments and product returns
• Provided leadership and training for hourly support
• Provided computer support for UITS Business Office staff
• Responsible for the resale of UITS used computer equipment
• Assisted UITS staff with equipment warranty issues

• Helped maintain the UITS capital asset inventory
• Assisted in the re-sale of UITS used computer equipment
• Handled incoming/outgoing shipments and product returns

Ba, History, African-American Studies

Activities and Societies: Indiana University Track Team, Major Taylor Cycling Team, Recipient of the Big Ten Scholar-Athlete Award in.

Education record