Tim Ryder Email & Phone Number

Bloomington, Indiana Area

IT Manager of the Research Support Technical Services team for the Office of the Vice President for Research

• Responsible for all departmental IT support and equipment• Set strategies and align IT resources to implement the department’s vision for leveraging technology• Ensure adequate equipment, staff and technical resources are available to accomplish teaching,research and service missions• Collaborate with high-level university administrators, public officials and international programpartners to assist them in understanding the IT needs of the department• Negotiate, collaborate and execute contracts with IU departments and groups• Supervise and manage IT staff on a daily basis• Create and coordinate all departmental IT projects• Develop and implement departmental IT policy and procedures• Implement and support university-level policy decisions and procedures• Administer the departmental file, web and license servers• Help provide server administration for the various departmental lab research servers

• Provide multi-platform expert level technical consulting, advising and systems analysis for Indiana University's email, messaging and collaboration services• Help provide expert level technical consulting, advising and systems analysis to Indiana University for Microsoft, Apple, UNIX, Microsoft Active Directory Services and other system management tools• Provide second-tier computing support for all Indiana University campuses• Manage and assist with various technology projects• Plan, formulate objectives, prepare proposals and conduct feasibility and technology studies• Facilitate communications between Indiana University customers and UITS system administrators• Assist in defining and developing recommendations for supported technologies to be used with the messaging and data systems• Assist in testing new enterprise products• Participate in the evaluation, recommendation and support of new technologies, services and tools• Assist in planning, implementing, supporting and communicating new UITS services and security requirements• Design, develop, document and promote computing guideline standards and best practices• Develop, coordinate and conduct technical presentations and classes for information technology professionals

• Planned and provided the software support for the IU Libraries• Provided network and hardware support for library staff• Collaborated with the Head of LIT to research and develop new technologies and services• Provided technical training and support for hourly support staff• Responsible for Microsoft Exchange client support for the IU Libraries• System Administrator for the Library anti-virus, patching, application and software metering servers• System Administrator for the E-Reserve servers for Indiana University• Assisted in creating and maintaining the Library computing directory services through• Responsible for creating and maintaining GPOs to deploy software and security settings• Responsible for patching and securing library staff computers• Assisted in evaluating and purchasing Library servers, workstations and software• Provided backup support for the Library Sr. Network Administrator

• Maintained the UITS capital asset inventory• Responsible for incoming/outgoing shipments and product returns• Provided leadership and training for hourly support• Provided computer support for UITS Business Office staff • Responsible for the resale of UITS used computer equipment • Assisted UITS staff with equipment warranty issues• Responsible for the UITS network resale program

• Helped maintain the UITS capital asset inventory • Assisted in the re-sale of UITS used computer equipment • Handled incoming/outgoing shipments and product returns

Ba, History, African-American Studies

Activities and Societies: Indiana University Track Team, Major Taylor Cycling Team, Recipient of the Big Ten Scholar-Athlete Award.

Education record