Tim Brown Email & Phone Number

United States

Greater Grand Rapids, Michigan Area

• Strategic Lead on portfolio of accounts spanning a wide variety of industries, from banking, to B2B, to consumer-packaged goods.
• Work with senior level client partners to develop strategic plans and tactics that move their business forward – work through goals, budgets, communications plans and internal processes to find the most impactful.
• Ensure all communications and strategies are working to achieve business objectives, both short and long-term.
• Lead and direct workflows for an account service team, supporting a collaborative, problem-solving environment. Act as a consistent resource for account team questions and needs to be successful in their roles.
• Oversee project workflow through creative, production and digital teams – ensuring business-driven creative solutions are developed efficiently – on-time, on-budget and on-strategy.
• Present creative campaigns, strategic thinking and project proposals to client partners to gain alignment from all necessary areas of the organization.

Ann Arbor, Michigan, United States

Chicago, IL

• Managed all aspects of assigned accounts/brands, and acted as direct, trusted contact for senior level Brand Managers.
• Directed many different sized projects (TV, print, social, digital, OOH/Ambient, award submissions, etc.) from idea development through production.
• Developed and managed timelines for projects from beginning to end (brief development through production).
• Managed project/account finances - budgets, estimates, forecasting, vendor P.O.’s.
• Ran weekly internal (global), client and partner agency status meetings.
• Developed and presented creative and strategic decks to Brand Teams.

Chicago, IL

• Managed all aspects of assigned accounts and acted as a direct, trusted contact for senior level clients.
• Tracked and monitored the status of all client assignments on a daily basis; updated multiple status reports, calendars/timelines and other client specific reports as needed.
• Developed, coordinated and approved client estimates, client invoices and purchase orders to outside vendors.
• Monitored internal time-of-staff hours and outside job cost for all projects. Notified the Account Director of changes/discrepancies before going to the client with details and explanation of overages/projected overages.
• Developed creative briefs and POV’s for a large variety of projects.
• Maintained all client files (projects, suppliers, vendors, samples, publications, research materials, resources).

Greater Chicago Area

• Ran daily operations including accepting loads, scheduling drivers, monitoring drivers’ progress, maintaining driver logs, maintaining bill of ladings, answering questions from and directing all 20 drivers.
• Ensured customer satisfaction by delivering service that added value and minimized cost.
• Communicated with customer on a daily basis to keep them informed and adjust to their needs.
• Maintained equipment, including trucks, trailers, belts, etc., and ensured they were up to DOT standards.
• Maintained safety culture and held all drivers to safety policies and procedures.
• Monitored, educated, trained, counseled, and disciplined drivers.

Farmington Hills, MI

• Developed, maintained, and grew leads and relationships with potential customers and current customers. This demanded a large amount of self motivation, determination, and attention to detail.
• Ran presentations for business owners on a daily basis. This included setting up meetings, preparing materials, ensuring all decision makers are present, presenting material, running the sales model, and asking for.
• Managed territory and scheduled daily activity.
• Assisted in the interview process for potential sales associates.
• Trained new sales associates on a daily basis by answering questions on selling techniques, taking them in the field, running and closing appointments with them, and running their checkout at the end of the day to go.
• Attended Local Business Network and Chamber of Commerce to develop and maintain relationships in the community.