Tim Shelton Email and Phone Number
Tim Shelton work email
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Tim Shelton personal email
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Tim Shelton is a Vice President, Product Engineering at FacilityOS (formerly SCLogic). He possess expertise in sql, quality assurance, sdlc, microsoft office, usability and 22 more skills. Colleagues describe him as "I very much enjoyed working with Tim at Bay Bridge. After joining us, Tim quickly learned our applications and brought his considerable knowledge, intelligence, and thoughtfullness to our customer support team - and our customers were vocal in their appreciation. In addition, Tim has a knack for user interface usability and functionality design that I very much appreciated. Tim was a great addition to our team at Bay Bridge, and I recommend him highly.", "Tim's hard work and dedication formed the backbone of our Support organization. His willingness to take on additional tasks and responsibilities, even without much experience in some of them, never detered him from trying his hardest. I could rely on him to assist me in almost any way and I never had to question his judgement or decision making process. His customer service skills were strong, as well as his ability to troubleshoot problems. He was patience and willing to accept constructive criticism and advice. I would absolutely work with him again in the future.", and "Tim is an intelligent and motivated individual who will add value to your organization. As an Analyst on the Support Team, Tim provided customer support for our line of complex software applications, maintained our internal IT infrastructure, and successfully led critical customer-facing projects. He is a very patient, detail-oriented worker with great customer service and communication skills. Throughout the past year I have received numerous remarks and letters of praise from our customers and coworkers in regard to Tim’s work. Tim consistently exceeded expectations and contributed to the success of our team by using his spare time to enhance his skillset and master the software applications in which we supported. He thinks outside the box and was a great asset in process improvement initiatives. Tim works with a sense of urgency and was a vital part of our team."
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Vice President, Product EngineeringFacilityos (Formerly Sclogic)Annapolis, Md, Us
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Vice President, Product Solution EngineeringSclogic Apr 2024 - PresentAnnapolis, Md, Us -
Vice President, IntegrationsSclogic Mar 2021 - Apr 2024Annapolis, Md, Us -
Manager, IntegrationsSclogic Aug 2019 - Mar 2021Annapolis, Md, Us -
Integration SpecialistSclogic Jan 2017 - Aug 2019Annapolis, Md, Us -
Software Support AnalystSclogic Sep 2012 - Jan 2017Annapolis, Md, Us -
Support AnalystBay Bridge Decision Technologies Jul 2011 - Aug 2012Annapolis, Md, Us+ Managed customer relationships with multiple corporate entities+ Provided technical and product support for complex workforce planning and optimization software--- Educated customers on product features and usage--- Diagnosed and corrected software issues via remote sessions with customers--- Analyzed and replicated software bugs and errors--- Facilitated communication between development staff and customers--- Enhanced product administration documentation and help files + Directed product performance testing --- Authored detailed test plan--- Coordinated testing with multiple concurrent users--- Presented detailed results report to stakeholders+ Designed new products and product features--- Formulated project plan--- Defined requirements with stakeholders --- Developed use cases, data and process flows, user interface mockups, and prototypes--- Composed proposal to stakeholders+ Generated internal Wiki to host customer, product, and internal IT information+ Tracked customer product releases and software installations+ Collaborated with interdepartmental team on quality initiatives to improve internal company processes--- Overhauled general product quality--- Composed Quality Assurance test cases--- Produced interdepartmental workflows and recommended processes improvements--- Established a file and data storage system for remote employees+ Produced regular reports for management--- Monthly customer status reports for executive suite--- Quarterly customer risk analysis and retention report+ IT--- Administered desktops, servers, database servers, and networks--- Trained coworkers on IT security awareness -
Software AnalystAccessibletech Mar 2011 - Jul 2011Rockville, Maryland, Us+ Evaluated websites and software on Section 508/accessibility adherence+ Created detailed reports on barriers to accessibility with suggested corrections+ Corrected barriers to accessibility with custom-coded solutions
Tim Shelton Skills
Tim Shelton Education Details
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University Of Maryland Baltimore CountyHuman-Centered Computing -
Virginia TechInformation Systems
Frequently Asked Questions about Tim Shelton
What company does Tim Shelton work for?
Tim Shelton works for Facilityos (Formerly Sclogic)
What is Tim Shelton's role at the current company?
Tim Shelton's current role is Vice President, Product Engineering.
What is Tim Shelton's email address?
Tim Shelton's email address is th****@****ive.com
What schools did Tim Shelton attend?
Tim Shelton attended University Of Maryland Baltimore County, Virginia Tech.
What skills is Tim Shelton known for?
Tim Shelton has skills like Sql, Quality Assurance, Sdlc, Microsoft Office, Usability, Section 508, Heuristic Evaluation, Affective Computing, User Interface Design, Software Prototyping, Workflow, Wiki Development.
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