Tim Shipley Email & Phone Number

Troy, Mi, Us

Macomb County, Michigan, United States

Florence, Kentucky, United States

Dayton, Ohio, United States

- Install employee computer stations and resolving various computer related issues- Deliver high quality technical support for all three UDRI campuses and UDRI affiliated events- 15+ hours/week while balancing full course load

- Investigated root causes and developed solutions to reduce the 2 Sales and Service Centers’ most common audit findings- Facilitated several interviews with Quality Managers from 15 distributorships around the globe- Gathered feedback to improve upon a Capabilities Model assessment tool for Sales & Service Centers- Programmed within Power Automate and MS Forms and created training documents for a new Layered Process Audit system- Exposed to Sales and Service Centers’ capability differences- Adapted to the work-from-home environment to ensure a productive relationship with distributors and coworkers

Cleveland/Akron, Ohio Area

- Designed a quick clamp fixture in SolidWorks to allow valves to be leak tested in more advanced fluid detection systems, used the Makerspace to 3D print 10 prototypes, and manufactured four fixtures - Self-taught professional video editing software Davinci Resolve, produced and edited a professional training video to improve quality on the shop floor by implementing a new standardized escalation system- Collaborated with the Small Ultra High Purity cross-functional boundary team to improve Class 1 clean room processes by completing a corrective action report reducing quality risk, updating standard work, and participating in daily meetings- Projects focused on quality, capability enhancements, safety, and cost savings- Used LEAN manufacturing tools such as SMART goals, Root Cause Analysis, and Five Whys

United States

Beachwood, Oh

- Self-taught and trained an advisor on appointment scheduling software, including troubleshooting as needed. - Utilized Orion Advisor Services software for client portfolio verification. Researched mutual funds and individual securities for analysis by private money managers. - Gained experience in BranchNet back office software by means of validating electronic document storage. - Used Microsoft Office, especially Excel, to document and track client information and data.

Chardon, Oh

- Developed customer relation skills through interaction with customers. - Responsibilities included parcel pick-up, bagging groceries, stock boy, cashier, and meat counter associate.