Tim Smith Email & Phone Number

Brand development manager for Johnsons Coffee. Experienced Barista trainer with a demonstrated history of working in the hospitality industry. Skilled in Catering, Food & Beverage, Internal Audit, Sales, and Retail. I carry out daily training training in various top hotels and cafes in Northern Ireland, Republic of Ireland and across the UK.I provide various levels of training to cater for a large range of skill levels, from the basics, to detailed, guided learning hours through City and Guilds courses. I also provide retail consultation on business set-up to support on opening. Advising on site plans and effective customer journey, along with staff deployment for the best service possible at customer level. I currently work with multiple clients and brands across the country on promotional material and effective Point of Sale. On the branding side of things I personally carry out, seasonal marketing, photography, artwork and printing.Coffee checks and auditing are also something I have developed from scratch with a view to improve the coffee industry. Bringing together my knowledge and experience in the industry, I have found that the development of my coffee audit and mentoring programme, is having a positive effect not just in sales but customer service on all sites currently availing of the programme. I have developed a premium retail coffee brand which is currently on sale across Northern Ireland. Copper Drum Coffee. This brand is currently seeing success in being a locally roasted, single origin coffee product. Pitched as a premium coffee, it is roasted in small batches , hand packed and limited edition.

Listed skills include Customer Service, Retail, Food And Beverage, Barista Training, and 28 others.

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  Malone Integrated College, Belfast

  Information Technology