• Oversee all marketing and consulting as the founder of Tim Tran Consulting, independently developing and executing tactical plans to generate leads, capture information, close sales, and streamline business operations• Develop strategic partnerships by acting as a distribution channel for premium wellness companies such as USANA Health Sciences while operating in 7 countries and generating $28MM+ in sales • Anticipate industry trends as a subject matter expert and lead over 100 international training workshops for 50+ people, in addition to speaking at live events to audiences upwards of 7,500• Build marketing campaigns to promote key corporate partnership initiatives with the Dr. Oz Show, Spartan Races, and Olympic Athletes, including launching an upgraded flagship product for the Dr. Oz Show• Create and influence relationships between various stakeholders, leading to a consistent ranking of top 10 brand partner for USANA Health Sciences and ranking in the top 25 for year-over-year growth globally• Provide consultations to holistic health experts and aide in the development of lead generation and sales funnel management, leading to improved sales and profits

• Managed the Pension Guaranty Benefits Corporation (PBGC) business consolidation and transformation project by developing, leading, and managing plans for the closure and consolidation of service sites• Directed a team of 15 to manage 8 different national sites to consolidate all workstreams for the PBGC and developed a workflow analysis to identify the misallocation of workload and locate redundancies• Collaborated with executives to develop a case tracking tool to improve clarity on case inventory and enhance the decision-making process for auditors, subcontractor, actuaries, management, and other stakeholders • Developed key performance indicators and metrics for the improvement of servicing policies and backlog that led to a reduction in effort to recover missing information, appropriately allocated skilled auditors, and improved clarity on priority level and workload• Facilitated Kaizen workshops to bring stakeholders together to fix bottlenecks for quick win projects• Led the transition teams for the consolidation of multiple national sites by acting as the program manager for the closure, data transfer, workload allocation of closures in Atlanta, GA and Pueblo, CO to Sarasota, FL

• Built new relationships with local businesses and centers of influence while growing client relationships to sell or upsell digital marketing services, resulting in $150,000 of revenue in five months • Implemented sales sequences aimed at acquiring new leads through business conferences and online prospecting, such as Facebook, LinkedIn, and Instagram, to convert leads to sales calls and business opportunities

• Served as a Lean Six Sigma (LSS) Black Belt consultant on the National Institutes of Health (NIH) Office of Logistics and Acquisition Operations (OLAO) business process improvement project• Collaborated with directors and executives to develop a steering committee to review and certify lean six sigma projects and built a workbook to provide guidance to help the steering committee evaluate projects in accordance to OLAO standards• Led, managed, and coached projects relating to asset management and warehouse logistics across NIH, utilizing the LSS DMAIC method, leading to total savings of $5MM dollars

• Developed the Quality Assurance Surveillance Plan (QASP) while acting as the quality assurance manager on the Army Installation Management Command (IMCOM) Business Process Redesign (BPR) project• Reported to both the CSC North American Public Sector (NPS) Quality Management Office (QMO) and the Program Manager to ensure project deliverables and methodologies meet CSC and Army quality and standards• Managed up to 10 members of the Organizational Change Management and Business Process Reengineering teams and ensured proper communication among the different workstreams• Composed requirements and defining scope and objectives using Lean Six Sigma techniques, including Critical to Quality (CTQ) model, Kano model, and Quality Function Deployment (QFD) House of Quality

Lead production redesign and optimization

Lead production redesign and optimization