Cloud System Engineer
Current- Manage and monitor multi-tenant HyperV hosting infrastructure.
- Schedule and prioritize data center service requests and incidents within established SLAs.
- Provide technical support to customers’ servers and end user computing environments.
- Manage and escalate critical system emergencies with 24/7 on call availability.
- Managed datacenter unified threat appliances and site to site VPN connections.
- Create and implement virtualization migration plans.