Tim Waters
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Tim Waters Email & Phone Number

Retention and Renewals Manager (Accommodation) EMEA at The Access Group
Location: Inverurie, Scotland, United Kingdom 13 work roles 2 schools
1 work email found @fmatraining.co.uk LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

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Work email t****@fmatraining.co.uk
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Current company
Role
Retention and Renewals Manager (Accommodation) EMEA
Location
Inverurie, Scotland, United Kingdom
Company size

Who is Tim Waters? Overview

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Quick answer

Tim Waters is listed as Retention and Renewals Manager (Accommodation) EMEA at The Access Group, a with 6578 employees, based in Inverurie, Scotland, United Kingdom. AeroLeads shows a work email signal at fmatraining.co.uk and a matched LinkedIn profile for Tim Waters.

Tim Waters previously worked as Senior Customer Success Manager at The Access Group and Operations Manager at Guestline. Tim Waters holds Hnd, Accounts from North East Scotland College.

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Email format at The Access Group

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{first}@fmatraining.co.uk
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Profile bio

About Tim Waters

Business strategist, financial business partner, relationship and operations managementMy skillset is in being that perfect bridge between sound strategic decision making to take your business to the next level, solid accountancy/financial background and on the ground understanding of day-to-day operational management.Rounded skill set, self-motivated, inquisitive, analytical. Patient, polite, supportive, great client facing skills, good supply chain skills, strong understanding of how digital technologies can underpin business performance and keen focus on profitability.My philosophy is simple; enjoy what you do, support those you work with, treat people with respect and communicate your expectations of others clearly.How your customer perceives your product or service is of paramount importance. You will never get it right every time so respond quicker and go further than they expect if things don't go according to plan.Work hard to improve every detailed area of your service - never settle for 'ok'

Listed skills include Sage, Bookkeeping, Training, Microsoft Office, and 14 others.

Current workplace

Tim Waters's current company

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The Access Group
The Access Group
Retention and Renewals Manager (Accommodation) EMEA
Aberdeen, GB
Employees
6578
AeroLeads page
13 roles

Tim Waters work experience

A career timeline built from the work history available for this profile.

Retention And Renewals Manager (Accommodation) Emea

Aberdeen, Gb

Senior Customer Success Manager

Current

United Kingdom

Feb 2024 - Present

Operations Manager

Shrewsbury, England, United Kingdom

Nov 2022 - Feb 2024

Business Development & Account Manager

Aberdeen, Scotland, United Kingdom

Prospecting- Identification of potential customers and approach- Pro-active communication- Business and Industry Networking- Develop new partnership to access leisure market and allow online bookings resulting in +10% revenue from lost nightsCustomers/Sales- Sales, Customer Account Management and Escalations- Pricing Strategy / Revenue Management and Negotiations- Implement and manage HubSport CRM database- Hold key account reviews- Feedback to… Show more Prospecting- Identification of potential customers and approach- Pro-active communication- Business and Industry Networking- Develop new partnership to access leisure market and allow online bookings resulting in +10% revenue from lost nightsCustomers/Sales- Sales, Customer Account Management and Escalations- Pricing Strategy / Revenue Management and Negotiations- Implement and manage HubSport CRM database- Hold key account reviews- Feedback to operational teams and managementMarketing- Identify KPI's to monitor- Develop marketing and business development strategy- Development of Marketing Strategy- Social media content creation- Online reputation management- SEO, Analytics and website development Show less

Jan 2020 - Oct 2022

Operations Manager

Aberdeen, Scotland, United Kingdom

My role has been to lead the growth and survival of the business at an operational and strategic level through what has been a roller coaster period in the companies history. Working closely with the business owner to develop, implement and adapt the right strategy.Customers/Sales- Sales, Customer Account Management and Escalations- Pricing Strategy / Revenue Management and Negotiations- Increase occupancy from <70% to 85% whilst growing portfolioStaff & Supply… Show more My role has been to lead the growth and survival of the business at an operational and strategic level through what has been a roller coaster period in the companies history. Working closely with the business owner to develop, implement and adapt the right strategy.Customers/Sales- Sales, Customer Account Management and Escalations- Pricing Strategy / Revenue Management and Negotiations- Increase occupancy from <70% to 85% whilst growing portfolioStaff & Supply Chain Management- Planning, management, performance reviews and negotiationsFinancials- Design Management & Financial Reporting Systems to allow data based decision making- Improve processes and relationships to reduce average debtor days from 65 days to 28- Detailed analysis and reconciliation of financial transactions- Lead restructuring of business entities- Lead sale of leasing divisionSoftware & Processes- Extensive research, development and implementation of new software systems- Identification, development, testing and rolling out of improved internal processes- Collaboration with supply chain and software vendors regarding product development Show less

May 2013 - Dec 2019

Director

Fma Training & Solutions Ltd

Aberdeen

An evolution of Waters Training my focus was on delivering one-to-one training in Microsoft Office, Windows and Book-keeping (including Sage). The basic premis was we would either teach you how to do it yourself or do it for you. This also included spreadsheet and powerpoint presentation design, bespoke template designs, email signatures and document formatting.

Aug 2008 - Jul 2013

Chauffeur And Taxi Driver

Self Employed

Aberdeen, United Kingdom

Originally, I started out taxiing through ComCabs and latterly Rainbow City Taxis. I was also involved in the Aberdeen Taxi Group who represent the trade in dealings with Aberdeen City Council.My services became more focussed on the Chauffeur and Wedding markets. Luxury Chauffeur Drive was born. VIP Transfers and high profile clients. Discretion was paramount.Working with a team of likeminded individuals, I set very high standards in this business and aimed to be one of the… Show more Originally, I started out taxiing through ComCabs and latterly Rainbow City Taxis. I was also involved in the Aberdeen Taxi Group who represent the trade in dealings with Aberdeen City Council.My services became more focussed on the Chauffeur and Wedding markets. Luxury Chauffeur Drive was born. VIP Transfers and high profile clients. Discretion was paramount.Working with a team of likeminded individuals, I set very high standards in this business and aimed to be one of the best in my field. Show less

Sep 2005 - Jul 2013

Project & Planning Development Manager

Active Office Interiors Ltd

Aberdeen, United Kingdom

Active Office had been a customer of mine for a number of years - I would prepare the project timeline (gantt charts) for large projects to be issued to customers.This role was to document and refine internal processes to ensure the customer gets the best service possible. Continue preparing project timelines, liaise with contractors and staff. Monitor and assist with preparation of proposal documents and assist in training staff. I also liaised with the IT support company regarding IT… Show more Active Office had been a customer of mine for a number of years - I would prepare the project timeline (gantt charts) for large projects to be issued to customers.This role was to document and refine internal processes to ensure the customer gets the best service possible. Continue preparing project timelines, liaise with contractors and staff. Monitor and assist with preparation of proposal documents and assist in training staff. I also liaised with the IT support company regarding IT issues and assisted in the development of a new website. Show less

Nov 2011 - Aug 2012

Director

Waters Training

Aberdeen, United Kingdom

The business that later became FMA Training & Solutions Ltd. Started out offering one-to-one Microsoft Office training, designing PowerPoint presentations, spreadsheets and word document formatting.I am a firm believer that you get far better results from training when it is carried out 1-1 in a persons own working environment using their own work as examples. All the training was kept to around 2 hours max and trainees took their own notes to assist in committing the learning to memory.

Jan 2007 - Jul 2008

Administrator & Accountant

Logik Image Management Limited

A fascinating company and a role which became very broad.The starting point here was as the book-keeper and in charge of administrative processes for the business. Developing systems and ensuring cashflow and work-in-progress were well managed.Over time my role also expanded to encompass responsibility for IT issues and involvement in Emergency Response training exercises including Relative Response. I spent many, many hours formatting emergency response manuals to corporate… Show more A fascinating company and a role which became very broad.The starting point here was as the book-keeper and in charge of administrative processes for the business. Developing systems and ensuring cashflow and work-in-progress were well managed.Over time my role also expanded to encompass responsibility for IT issues and involvement in Emergency Response training exercises including Relative Response. I spent many, many hours formatting emergency response manuals to corporate standards for clients where I developed a very high skill level in Microsoft Word to rival my Excel knowledge. Show less

Aug 2002 - Aug 2005

Assistant Accountant

Simpson Forsyth

A brief stop back into the practice environment preparing accounts for sole traders, partnerships and small limited companies. This time I also had involvement in some audits, preparation of accounts for SIPP's and cashflow forecasting.

Oct 2001 - Aug 2002

Finance Manager

Serco Leisure

This role was as Finance Manager for the Shell, Woodbank House contract. In charge of preparing monthly management accounts and accurate accounting records. I was part of the leadership team and liaised with department heads, the contract manager and Shell reps with regards operational performance and financial issues. I was also involved in the budget setting process for the next financial year.An enjoyable role which gave me my first taste of accounting in the real world.

Jan 2001 - Oct 2001

Accounts Assistant

My first job out of college and still one of the best companies I have worked for.Starting out at the bottom I began by preparing basic sets of accounts for sole traders, partnerships and small limited companies. Early in my career at Acumen I was given the opportunity to split my role it two - the book-keeping/accounts role and an IT related role helping with network upgrades, user support and training.Towards the end of my time at Acumen I was also involved in Sage Accounts &… Show more My first job out of college and still one of the best companies I have worked for.Starting out at the bottom I began by preparing basic sets of accounts for sole traders, partnerships and small limited companies. Early in my career at Acumen I was given the opportunity to split my role it two - the book-keeping/accounts role and an IT related role helping with network upgrades, user support and training.Towards the end of my time at Acumen I was also involved in Sage Accounts & Payroll installations, upgrades, training and configuration. Show less

Jul 1998 - Jan 2001
Team & coworkers

Colleagues at The Access Group

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2 education records

Tim Waters education

Standard Grades, Maths, English, Biology, German, Computing, Geography, Craft & Design

Ellon Academy
FAQ

Frequently asked questions about Tim Waters

Quick answers generated from the profile data available on this page.

What company does Tim Waters work for?

Tim Waters works for The Access Group.

What is Tim Waters's role at The Access Group?

Tim Waters is listed as Retention and Renewals Manager (Accommodation) EMEA at The Access Group.

What is Tim Waters's email address?

AeroLeads has found 1 work email signal at @fmatraining.co.uk for Tim Waters at The Access Group.

Where is Tim Waters based?

Tim Waters is based in Inverurie, Scotland, United Kingdom while working with The Access Group.

What companies has Tim Waters worked for?

Tim Waters has worked for The Access Group, Guestline, Town & Country Serviced Apartments, Serviced Apartments By Town & Country, and Fma Training & Solutions Ltd.

Who are Tim Waters's colleagues at The Access Group?

Tim Waters's colleagues at The Access Group include Robert Pearson, Patricia-Simina Boc, Alan Copeland, Nur Dhania Irdina, and Les Hoey.

How can I contact Tim Waters?

You can use AeroLeads to view verified contact signals for Tim Waters at The Access Group, including work email, phone, and LinkedIn data when available.

What schools did Tim Waters attend?

Tim Waters holds Hnd, Accounts from North East Scotland College.

What skills is Tim Waters known for?

Tim Waters is listed with skills including Sage, Bookkeeping, Training, Microsoft Office, Accounting, Account Management, Payroll, and Project Management.

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