Tim Willis Email & Phone Number

• Senior Cloud Engineer planning and delivering client technical projects in areas including -
• Endpoint / Intune enrollments
• 365 mail migrations
• Modern desktop projects
• Data / SharePoint migrationsEscalation point for Service desk.

London

Technical lead for a number of clients within this MSP, working closely with account managers and other technical teams to deliver projects and ensure customer service. Projects included email migrations, Intune implementations and OneDrive / Sharepoint migrations.

London, England, United Kingdom

• Working as part of the Projects and Escalations teams, planning and delivering infrastructure projects. Projects included implementing a variety of solutions on Azure cloud, on prem and private cloud. Involved in.
• 365 email migrations
• Mimecast installations
• Microsoft Endpoint Manager / Intune deployments
• Windows hyper-v builds and deployments
• 3rd line support inc onboarding, upgrades and patches

London

• IT Support Manager, overseeing IT infrastructure upgrades, managing supplier IT relationships and providing on-site support as necessary.
• Overseeing IT infrastructure development and projects
• Managing outside IT suppliers
• IT budgeting
• Intranet project inc creating company knowledgebase
• Server and Infrastructure management inc Vmware, AD, Exchange and firewalls

London

• IT Manager for company providing outsourced technical support services to barristers chambers, Solicitors and other legal organisations. Latterly based at head office, the role at CTS included spells based permanently.
• Overseeing central helpdesk function
• Supporting and mentoring technical officers
• IT budgeting and planning
• Leading client projects including - ○ Exchange to Office 365 migrations ○ Internet link upgrades ○ Active Directory / Server upgrades ○ Remote desktop services set up project

London

• IT Manager on site, supporting users, managing IT function and implementing several IT projects.
• Completion of email system migrations
• Diary system upgrade
• Internet and infrastructure upgrade and replacement
• Server replacement, upgrade and virtualisation
• Staff pc refreshes

London

• Role managing IT services for this large solicitor at their head office in Central London and other UK sites.
• Stabilisation and review of Terminal Server environment.
• Completion of stalled email migration project.
• Infrastructure support, review and upgrades.
• Server consolidation and virtualisation.
• Server and user administration.

Camberley

• Contractor at project site supporting infrastructure, networking, installs, upgrades and other user support.
• Infrastructure support inc firewalls, switches, networking.
• User administration and security.
• Hardware installation and support.
• Software installation and support inc operating system rollout, patching and upgrades.

Blackfriars, London

• Contractor in team supporting over 500 users at all levels in the corporate head office in Blackfriars. Left to go on extended honeymoon.
• Hardware installation and configuration (inc laptops, desktops, printers, phones)
• Software installation and troubleshooting
• Call management and prioritisation
• New computer builds and training
• Support for in house applications and other software

Kensington, London

• A three-month, extended contract as part of a team supporting over 1500 users at all levels at thehead office.
• Network user administration
• Desktop support, pc and Mac
• Desktop application support
• Remote software installation and configuration using Unicenter
• Computer builds

London

• Initially a three-month contract, continuously extended supporting all users up to director level atthe head office.
• Windows desktop support and configuration
• Network administration and monitoring
• Responsibility for data backup, restores and off-site media rotation
• AS/400 security administration, maintenance and support
• Face-to-face support and remote user support

Measham

• Departmental manager overseeing IT functions on-site; managing staff, developing reporting systems and supporting users.
• Management and development of the IT function on-site.
• Reporting system development (using AS/400 query and pc software).
• Network administration.
• Hardware upgrade and support.
• Software support, installs and auditing.

Education record

Bachelor Of Science - Bsc (Hons), Computing And Information Systems, First Class Degree