Tim Wright Email & Phone Number

Sutton, GB

United Kingdom

As the Application Support Manager I report directly to the CTO and am responsible for shaping the direction of the Application Support Team. My primary responsibility has been building out the Service Desk Model to provide the highest level of service to the business. I am responsible for delivering service related metrics designed in JIRA IT Service Desk.

My Current Role is being the Senior Support Lead for the Rothschild Global Advisory department. This involves a high level of contact with senior stakeholders and responsibility to ensure the production environment is stable for all systems.I have been responsible for implementing Service Now into the Global Advisory division to move the company away from.

Role involved supporting the Banks General Ledger Processing via a 3rd Party product (COBRA). I joined the bank in 2010 before the system went live and aided the development team perform extensive testing to ensure the system was robust enough before it was deemed fit to go live in 2012. As the SME for the system I was given the responsibility to provide.

Projects FSA TRS Accuracy and Completeness DatabaseI have designed a database to analyse the accuracy of the trade data that is submitted to the FSA. This is done by allowing users to build exceptions where trades should and should not have been submitted the FSA. A complete days trade activity from the relevant source systems is analysed and compared to a.

Major Project:Production/Support/Enhancement of pseudo ETB system that updated a millennium ETB that was incorrect with journal entries from a variety of sources and produced various reports that allowed users to see the results of their corrective activity before posting their activity into the live system.Skills attained:Skills attained have been.

Major Responsibilities: Y2k conversion of and support of existing applications EMU conversion and support of existing applications Supervising graduate staff Design of Access 97 databases as front ends to Sybase servers containing deal data via RAD methodologyMajor Development:Reconciliation of deals from Devon FX and Sold, highlighting inconsistencies.

 Upsized MS Access 97 DB to SQL Server Migrated Access 2.0 Databases to Access 97 Designed Automated Swift Payments System for BackOffice Attended "Developing Applications in Visual Basic 5.0 and SQL Server” course at Learning TreeMain Responsibilities:Responsibility for the programming of financial systems for front, middle, and back office, design.

 Overall Responsibility for conversion Dataease systems to MS Access Attended and passed 10 week City & Guilds Visual Basic 3.0 programming course Designed system to provide financial and statistical information on licensing of soft/hardware throughout Natwest MVS systems departmentMain Responsibilities:Overall Responsibility for the design, testing of.

Bachelor Of Science (Bsc), Information Technology

IT

Hnd Business And Finance, Information Technology

IT

Bachelor Of Science - Bs, Information Technology

Bachelor Of Science - Bs, Information Technology