Global Head Of Sales Enablement, Global Payments Solutions
CurrentDirector driving skills development in support of Payments Strategy. Identify skills gaps and develop training and broader support to develop those skills.Developed a programme to demystify and simplify payments knowledge and practice. Created Payments Navigator (PayNav) to support non-experts across the bank quickly understand payments solutions and support clients improve their cash management. Knowledge is captured, predominantly in short engaging videos, and held in a library - an engaging site that support discovery and curiosity. This is complemented with classroom modules that enable practice, through realistic scenarios, discussions and other training tools.