Tim Atherton Email & Phone Number

Ormskirk, Gb

Lancashire, England, United Kingdom

Warrington, United Kingdom

Responsible for people leadership, business growth & customer service at my allocated centres here at Regus North West

National

Under the refined national account initiative, I have been allocated to the newly formed, national account management team. Reporting to the ‎Director of Business Solutions and Partnership Development and tasked with regularly allocated customers' interaction in order to develop sales to significantly contribute to businesses growth. Also working closely with other areas of the business to ensure all objectives are met and the overall growth potential of accounts are fulfilled as well as focusing on behaviors that ensure increased customer satisfaction.

Various Including National, North West, Yorkshire & North East

• Identify & target business revenue opportunities: building an effective pipeline• Maximise G4S presence within market sectors• Builds & develops good commercial relationships with prospective clients• Correctly prices all business in line with regional budget guidelines• Produces effective tender responses through full process stages i.e. RFP, PQQ & ITT• Delivers a sales strategy in line with business objectives• Administration, including maintenance of computerised CRM system: Salesforce.com• Strong internal liaison

Various Including National, North West, Yorkshire & North East

• Business planning, including projection of profit margins, forecasting of volume v targets, and devising/implementing 'Sales Push' plan• Managed service and develop key accounts to ensure increased utilisation of company service• Achieved new business through (sector) innovative sales and business development techniques including Information open events and ‘statistical usage’ comparison data – consultative sales approach• Built customer relationships at senior decision-making levels to develop business and ensure customer loyalty• Developed profile of company and its products. Liaise with Marketing colleagues in organising advertising/promotional campaigns and other activities• Managed, motivated and developed sales team of 6 in the absence of the Sales Manager• Administration, including utilisation of computerised CRM system: ACT• Management reporting, including weekly sales reports, customer relationship management reports and information contribution to the Management Monthly Information publication• Member of the Wider Leadership Team• Developed new business areas (UKBA)

North West & Yorkshire

• Devised and implemented effective sales strategies to maximise business opportunities and listings; bring in new accounts; source, investigate and penetrate new market sectors• Developed the profile of the company and its products; identify and implement promotional opportunities• Sold a range of ‘principals’ brands and products• Managed territory budget (£50k); adopt most cost effective approach (e.g. in journey planning)• Assisted in training new sales personnel• Indirect selling via transfer orders• Built solid, customer-focused supplier agreements. Build customer relationships• Administration, including management reporting, business reviews and computerised order processing

North West

• Undertook all aspects of territory administration to meet set targets for volume and distribution.• Developed & managed both independent (CTN) and Direct Accounts (e.g. Booths supermarkets and Bodycare Stores)• Ensured maximum product visibility through effective displays• Participated in 'Car Sales' initiatives

Hnd, Business & Finance (Law & Marketing)

Btec First & Btec National Diploma(S) In Business & Finance

Gcse