Timber Smith Email & Phone Number

Oshkosh, WI, US

Appleton, Wisconsin, United States

• Recruit and screen variety of guests to explore the many people, organizations and resources that make our community an amazing place to live, work, and play
• Design content that allows listeners to learn more about Appleton and the surrounding Fox Cities Area

Appleton, Wisconsin, United States

• Develops, implements, and monitors a strategic, comprehensive DEI plan for the organization
• Advises department directors seeking to develop, implement, and monitor initiatives/programs that infuse DEI within the organization in support of the City's strategic plan
• Develops initiatives to engage employees, managers, and the community in recognizing and appreciating individual differences
• Develops and implements programs to help infuse DEI within the business and not-for-profit communities that support the City's strategic plan
• Conducts analysis of key organizational DEI performance indicators and reports out on performance
• Analyzes employee and community opinion surveys and other culture audits and recommends strategic modifications to DEI plans, programs, and policies

Fox Cities, Wisconsin

• Recruit and screen array of guests to showcase the incredible diversity and untapped talent in the Fox Cities region
• Steer content to explore and celebrate local stories to appreciate the extraordinary people right in our midst
• Engage in heartfelt conversations that highlight captivating narratives and the remarkable potential of our region
• Create opportunities for listeners to foster connections, celebrate local talent, rediscover and fall in love again with our neighbors, our home, our community
• Increase community connection and belonging by living key values: the more we understand our neighbors, the more connected and rooted we feel in our own communities

Oshkosh, Wisconsin

• Charged with serving 425 student veterans and 125 spouses and dependents of veterans across three campus
• Developed and coordinated strategies and programs to assist with education, disabilities, and development of veterans, service members, spouses, dependents, and survivors
• Created and implemented veteran services, visibility, and programming to reach across the three UW Oshkosh campuses
• Managed departmental budget to best meet the needs of student veterans on all three campuses
• Facilitated a campus culture supportive of veterans by raising awareness, managing a mentoring program, and linking veterans to appropriate community and campus resources
• Presented about veteran educational benefits, the admissions process, and available veteran resources administered by the Veterans Administration to recruit prospective student veterans and eligible dependents

Oshkosh, Wisconsin, United States

• Served on over 80 search and screen hiring committees
• Assisted search committees in developing a search process which strives to create a diverse pool of applicants, provide an equal opportunity for all applicants to demonstrate their suitability for the position, and to.
• Monitored changes in the University workforce and made recommendations to increase the recruitment and retention of underrepresented groups

Oshkosh, Wisconsin Area

• Supported and participated in admissions campus recruitment activities, individual appointments with parents and prospective students, staff meetings and professional development
• Represented UW Oshkosh at college fairs, high school presentations, and community events
• Case managed and advised multicultural students to promote retention and academic success
• Assisted students with financial aid for the current and upcoming academic year by helping complete scholarship, FAFSA, and verification process; contact parents to explain the financial process and assist them in.
• Created, implemented, and continuously revised recruitment and enrollment plans for special population students, including managing budgetary resources to best serve students
• Served as site coordinator for interns’ research on the recruitment and retention of students of color

• Served as an advocate to resolve student concerns and complaints in a traditional Dean of Students office at a mid-sized, regional university
• Provided leadership, insight, and collaboration among Dean of Students Office, Counseling Center, Residence Life, Student Health Center, and mental health facilities on a broad range of high-risk student behaviors
• Maintained confidentiality of sensitive personal, academic, and conduct matters
• Investigated and adjudicated violations of student code of conduct, including personal, academic, and student organizational misconduct
• Intervened with students in mental health crisis and implemented appropriate policy and practice
• Provided assistance and information to students regarding medical and emergency late drops and withdrawals

• Coordinated the recruitment of African American high school students for the Multicultural Student Services team
• Case managed and advised African American high school students for academic and social success
• Assisted students with financial aid for the current and upcoming academic year by helping them complete the necessary paperwork for admission, including scholarship, FAFSA, and verification process; contacted parents.
• Communicated directly with faculty and school administration concerning cultural and academic issues with high school students of color and their families
• Organized and conducted programs concerning post-secondary opportunities for students of color, including university, technical college, and school-to-work options
• Attended college fairs and community events representing Fox Valley Technical College (FVTC)

• Coordinated the recruitment of African American high school students for the Multicultural Student Services team
• Case managed and advised African American high school students for academic and social success
• Assisted students with financial aid for the current and upcoming academic year by helping them complete the necessary paperwork for admission, including scholarship, FAFSA, and verification process; contacted parents.
• Communicated directly with faculty and school administration concerning cultural and academic issues with high school students of color and their families
• Organized and conducted programs concerning post-secondary opportunities for students of color, including university, technical college, and school-to-work options
• Attended college fairs and community events representing Fox Valley Technical College (FVTC)

Oshkosh, Wisconsin Area

• Managed a $400,000 book of business with over 350 clients
• Marketed and generated new insurance sales, serving as a professional resource for all insurance-related needs
• Provided customer service to clients by explaining coverage and assessing policies for appropriate coverage
• Constructed auto, home, and life policies
• Resolved billing issues and responded to service-related questions
• Trained in various diversity and inclusion and unconscious bias sensitivity, selling techniques, effective communication, presentation, and product knowledge

Oshkosh, Wisconsin

• Managed and monitored complete store operations and overall performance
• Managed the daily operations of a full-service branch office, including budget, customer service, product sales, and safety and security, in accordance with the branch's objectives
• Determined annual unit and gross-profit plans, implementing marketing strategies and analyzing trends/results
• Achieved sales goals through continuous motivation and training of team members
• Delivered presentations to prospective business clients
• Established and adjusted selling prices by monitoring monitoring sales volume and inventory

Oshkosh, Wisconsin

• Maintained sales volume, product mix, and selling price by monitoring changing trends, economic indicators, and competitor products
• Established sales objectives by forecasting and developing annual sales quotas for regions and territories, projecting expected sales volume and profit for new and existing products
• Implemented national sales programs by developing field sales action plans
• Managed and monitored sales operations and overall performance
• Achieved sales goals through continuous mentoring and training of team members
• Maintained sales staff by recruiting, selecting, orienting, and training employees

Oshkosh, Wisconsin Area

• Managed and monitored complete store operations and overall performance
• Managed the daily operations of a full-service branch office, including customer service, product sales, and safety and security, in accordance with the branch's objectives
• Determined annual unit and gross-profit plans, implementing marketing strategies and analyzing trends/results
• Ensured sales goals were being met through ongoing motivation and training of team members
• Managed staff, including hiring, scheduling, and payroll
• Performed quarterly inventory of store merchandise, ordered store supplies, and tracked and budgeted inventory

482nd Medical Logistics Detachment, Milwaukee, Wisconsin

• U.S. military optician
• Head of fabrication and dispensing of military eyewear for the 482nd Medical Logistics Detachment

Master Of Science (M.S.), Educational Leadership And Policy, General

Certificate In Leadership For Postsecondary, Technical And Adult Education (Ptae)

Bachelor Of Science (B.S.), Sociology

Activities and Societies: Alpha Phi Alpha Fraternity , Inc.