Tim B. Email & Phone Number

London Area, United Kingdom

Defining the scope and managing the delivery of AIUK's Data Transformation Project.Managing the implementation of new CRM, MarTech, BI/Insights and Portal solutions.Ensuring the new solutions align with AIUK's long-term strategic goals and objectives.Managing relationships with suppliers and implementation partners.

London, England, United Kingdom

UK Health Charity - CRM Project Management (Dynamics) (2023/4)UK Faith Charity - CRM Project Management (Dynamics) (2023/4)UK Health Charity - Interim Head of Data (2022)UK Health Charity - CRM Project Consultancy (2022)UK Faith Charity - CRM Partner Selection Process (2021)UK Membership Organisation - Business Process Mapping (2021)UK Health Charity - Data Migration Planning (2021)UK Health Charity - Data & Systems Consultancy (2021)UK Health Charity - Interim Data & Insight Manager (2020)UK Health Charity - CRM Project Management (2020)

London, United Kingdom

- Management of TCT's Database Team (1 x Exec, 2 x Analysts)- Project management of CARE Upgrade from v14 to v19.- Implementation of new dedicated server for Database applications- Updates to latest versions of Blender, FastStats, and SQL, including Team Training- Creation of new Workload Management System (Teams/Planner), SLA's, Paperless Briefings

London, United Kingdom

• Project scoping, including initial estimations and management of scope changes• Project planning, defining and prioritising deliverables, scheduling, risk and issue management• Resource planning, scheduling Blackbaud consultants and resources onto projects• Cutover planning, ensuring go-lives are planned in detail• Manage project budgets and hours, including allocation and tracking against budget• Relationship management, acting as the key point of contact with clients• Project reporting, reporting on hours and progress to clients• Documentation review, including functional specifications and key deliverables• Work with Technical Account Managers, tracking project issues that require support involvement• Representation of the client's project with internal stakeholders at Blackbaud

London

• Project management of Samaritans CRM project• Implementation of new working practices to support the project• Set up of CRM project governance, board, team, and subject matter expert (SME) panel• Review of existing systems and recommendation of future systems and system architecture• Management of CRM system procurement from initial research to contract• Landscape analysis, document review, needs analysis, requirements gathering• Creation of the request for proposal (RfP)• Volunteer business process review (BPR)• Volunteer research with a digital agency partner • Management of the CRM project team• Management of external suppliers

London, United Kingdom

• Discover, review, and document all of Fairtrade’s legacy data stores• Discover, review, and document all data feeds into each legacy data store• Deliver data selections, reports, and analyses• Analyse, report on, and improve the quality and integrity of Fairtrade’s data• Establish and manage a business-representative group of key data stakeholders • Establish a Single Supporter View of Fairtrade’s Campaigns data• Create and roll out a new segmentation model for Individual Giving• Standardise, clean, structure and categorise all of Fairtrade’s Campaigns data• Examine and document all data-related business processes• Migrate all of Fairtrade’s Campaigns data into a single data repository • Review all data-related software and update or replace as required• Deliver a live integration between Fairtrade’s CRM and E-Marketing solutions

London

(Previously worked at Breakthrough Breast Cancer prior to merge to form Breast Cancer Now)• Manage, develop and maintain Breakthrough’s organisational DBMS, Raiser’s Edge• Drive Breakthrough’s data strategy to help deliver Supporter engagement and income targets• Plan and lead the Data Team to achieve team, departmental, and organisational objectives• Manage annual planning, budgeting and forecasts for the Data Team• Develop a strategic approach to Supporter relationship management• Develop an integrated approach to data management • Deliver a single view of Supporter interactions, regardless of channel• Develop, maintain and monitor procedures to enhance data quality and integrity• Drive best practice use of the database, and develop standard data procedures• Oversee the training and development programme for database users• Develop and monitor key KPI's for the management of data• Ensure data is managed and structured in line with all relevant legislation • Manage third party suppliers, working with them to deliver benefits to Breakthrough • Initiate and implement new technology and procedures to better meet user needs

London

Data Migration Analyst (Feb 2012 to Feb 2014) • Development and maintenance of the overall Data Migration Strategy & Project Plans• Development of a clear and accurate intermediary migration data model• Creating and applying numerous, highly complex in-flight data cleaning scripts• Documentation of all database flags, ensuring a concise, agreed set for use post-Go Live• Removal of redundant records, and identifying / ringfencing lapsed records• Management of the mapping document, including provision of all transformation logic• Development of new business rules / processes to improve data quality / integrity in CRM• Providing in-depth knowledge of all Barnardo’s Marketing data to the business / developers• Ensuring that data is tested & approved by end users before Go Live• Project manage the final ETL procedures / migration of data into the new CRM solutionData Manager (Sept 2010 – Jan 2012)• Improving the quality and integrity of data in Barnardo's Fundraising database (Oracle)• Management of the Data Cleaning & Data Protection working groups• Procurement and implementation of new data updates and software for Fundraising• Creation of a monthly Data Highlight Report & bi-annual Data Quality Survey• Preparing Barnardo's Fundraising & Marketing data for migration to new CRM solution• Documentation of the database; defining rules, protocols, and business processes• Creation of user guides, training manuals, and business processes maps / DFD’s• Database administration; managing access controls and permissions

London

• Project management of NCVO’s CRM implementation using Prince2 methodology • Providing support to staff as a Senior User of the new CRM system (Iris CARE) • Managing the work of the CRM Project Team, including User Acceptance Testing (UAT) • Developing and delivering initial end user training • Management of project timelines, budgets & key point of contact for all stakeholders• Management of two bespoke MS Access databases• Delivering data selections, standard reports and ad-hoc analysis• Data cleaning and updating, to ensure accuracy and completeness• Managing, maintaining, and documenting all data classifcations codes• Ensuring compliance with the Data Protection Act

Cohe, (Politics, History, Geography), Distinction

Certificate of Higher Education

Prince2 Practitioner, Project Management