Timothy Callahan Email & Phone Number

Anaheim, Ca, Us

Santa Ana, California, United States

I directed all people operations and HR policies for Southern California and Phoenix market areas during a remarkable 20% growth phase, with 50 team members. • Developed and executed region-specific recruiting and staffing strategies, resulting in the successful hiring of 12 new team members within just three months. • Played a pivotal role in shaping position descriptions and performance measures for three management roles overseeing 30+ entry-level employees, and enhancing overall team performance. • Directed the team in achieving impeccable compliance with all policies and procedures across 150+ school partner relationships, maintaining a pristine record of 100% adherence.

An acquisition and onboarding expert through Workday (HRIS), I oversaw the end-to-end recruitment and HR management of a growing team as we doubled in size. • Elevated the onboarding experience, personally leading orientation, and tailored development coaching for each new hire, contributing to a remarkable 50% increase in employee retention. • Spearheaded a data-driven approach to team efficiency, analyzing metrics, and implementing innovative policies resulting in a notable 20% boost in operational efficiency. • Successfully administered a wide spectrum of HR programs, overseeing benefits, worker's compensation, payroll approval, and scheduling for 30 team members spanning two distinct market areas.

Orange County, California, United States

• Managed the accounts for 1.1 million in revenue with 90% client retention and was recognized as a company-wide top performer in back-to-back years.• Consulted school partners through developing relationships and organizing efforts to maximize fundraising.• Exceeded expectations on our Customer Value Survey by understanding each client's unique needs and tailoring products to meet them.• Managed all data-driven financial reporting and invoicing with financial results in the top 5 company-wide. • Chosen to lead a company-wide masterclass on client retention and selected to present on multiple training panels.

Orange County, California, United States

• Customized fundraising campaigns to help clients surpass their financial goals.• Cultivated community relationships through strong verbal and written communication strategies.• Created loyal client relationships through consistent client care in our first year of launching the market.• Directed small teams in hosting school-wide fundraising events with up to 1,000 attendees.• Adapted quickly to continuously changing environments to lead with clarity and focus.

Bachelor Of Science, Business Administration And Management, General

Education record