I’m an experienced and professional senior manager/leader/mentor with a track record of successfully working in the automotive industry with a sound knowledge of the medium to heavy-duty transport industry. Initially starting my career as an automotive technician, l’ve held positions of increasing responsibility within service management, automotive training, business development, sales/marketing and dealership management roles in both retail (Dealer) and wholesale (OEM) facing environments. I’m committed to delivering exceptional customer experiences, with my primary goal to exceed expectations and build sound relationships underpinned by mutual trust and respect. I strongly value building and maintaining a positive and safe workplace culture with engaged and motivated team members. I’m an excellent communicator with a strong commercial acumen, able to negotiate positive outcomes and build rapport with stakeholders.