Tim Coxhill Email & Phone Number

Burgess Hill, England, United Kingdom

Customer and Results Driven - The first priority is always to help my customers to win. When you win, we all win.Reliable - Deliver on promises and give honest guidance on which solution is the right fit. We'll be your partner from start to finish.Proactive Entrepreneurial - The best solution isn't always obvious. EAO can always find a way or make a way.Together - No one can do it all alone. I embrace the strengths of others and encourage them to benefit from mine.Passionate - Put simply, I care. I would be in the wrong job if I didn't. I act with positivity and enthusiasm, and aim to inspire those around me to do similarly.

Burgess Hill

Burgess Hill

Key achievements:- Improved efficiency of out of hours work by restructuring rotas and introducing new ‘on call’ procedures- Reduced fuel consumption and overtime costs by reorganising patient delivery schedules to develop more efficient working practices- Oversaw the service booking and maintenance of fleet vehicles, including specialist equipment, to ensure compliance with legislationKey competencies- Organisation - planned daily workload for a team of technicians, taking into consideration the number of tasks, estimated time per task and estimated drive time between addresses. Placed daily orders of stock for the following day, communicating with depots across the South East to ensure fair distribution to meet individual requirements- Health & Safety - responsible for daily checks of vehicles, tools and equipment. Followed detailed reporting procedures for faults, near misses or dangerous occurrences. Ensured that medical equipment was only installed or delivered to patients to be used safely, and refused if unsafe conditions were found- Training - gave in-depth training to patients in the use of specialist equipment, including lifestyle changes that may be necessary and how to store and operate dangerous products in a safe way. Ensured that all staff were fully trained in new procedures coming from monthly health & safety meetings. Mentored new starter, teaching him the skills and knowledge to perform effectively in his role

The Triangle, Burgess Hill

Key achievements:- Selected to transfer as Duty Manager [January – August 2018] to increase standards and performance at a 2nd branch within the group- Reduced costs by reviewing rotas and cutting hours required whilst still ensuring adequate cover and at the same time, increasing revenue by rescheduling activities- Hosted a number of successful events designed to increase membership and participation in activities offered, resulting in a significant increase of event re-bookings due to the exceptional service offeredKey competencies:- Leadership - supervised the work of all operational staff, offering support and advice as required and taking full accountability for the management of Special Events - Customer service - maintained a high profile `shop floor` presence, maximising the contact and interaction with staff and customers, assisting with enquiries and conducting tours to drive membership- Complaint management - responded efficiently to complaints from staff or customers, feeding back key issues to GM- Health & Safety - led the operation of the leisure centre, carrying out regular Health and Safety checks of equipment and meeting all auditable requirements, ensuring compliance with legislation and Places Leisure Safety procedures. Accountable for the security of the building and contents, identifying and reporting issues with equipment and facilities, initiating the repair schedule and carrying out pool testing and back washing arrangement in line with the Technical QMS. Responded to reported accidents, correctly recording, notifying appropriate personnel and providing First Aid - Budget management: responsible for till floats, charge provision, cashing up and reconciliation of tills. Reviewed working practices and sourcing of products to reduce expenditure for the centre- Performance management: supported the induction process, identifying training needs through performance and development appraisals and delivering training to fill these

The Triangle, Burgess Hill

Key achievements:- Promoted to management level due to consistent performance and focus on upholding standardsKey competencies:- Leadership - line managed the Recreation Assistant team, coaching and mentoring to enhance capability and ensure their ability to follow Safe Systems of Work protocols- Training delivery – accountable for all Safe Systems of Work and Fire Evacuation training- Customer service – ensured the customer experience was maximised to support repeat custom and drive sales, acting on feedback from members and casual visitors to improve facilities

The Triangle, Burgess Hill

Key achievements:- Seconded to Fitness Instructor [November 2016 – March 2017], managing the induction process for new staff, instructing them on use of the equipment, advising members on health and fitness, designing their programmes and evaluating their progress. Delivered group physical training sessions and oversaw specialist sessions for vulnerable groupsKey responsibilities:- Provided excellent customer service, responding to queries and providing first aid support - Maintained the cleanliness of the centre ensuring all health and safety guidelines were metTrained new lifeguards, both poolside and during Recreation Assistant duties

Key achievements:- Represented the Sussex Pages brand at networking events to build business relationships and increase interest in the services on offer, successfully creating partnerships between various small businesses- Accountable for advertising campaigns on local radio stations, optimising brand promotion- Built professional websites advertising client’s products and services, optimising traffic through copy writing, image formatting and meta-tagging resulting in 20 small businesses on the first page of GoogleKey responsibilities:- Designed Social Media campaigns using targeted advertising on Facebook, Twitter and Google+Created print media marketing solutions, including business cards, flyers, booklets and brochures

Key achievements:- Spearheaded company specialising in the building of websites to meet client needs and driving footfall. 3 or 4 clients websites reached the first page of Google through my SEO work- Maximised brand reach through networking events and social media marketing Key responsibilities:- Built websites by a Content Management System, creating engaging content, including photographyCreated innovative graphic design solutions for small businesses, including logos and print marketing, using Adobe programs, driving traffic by Search Engine and Social Media Optimisation

Education record

Education record