Lead System Integrator
Capital One, Lead System Integrator - Carrier Optical team 2017 – 2024Designed and implemented Outside Plant (OSP) and Inside Plant (ISP) networks for Capital One’s private and public networks, ensuring optimal connectivity and infrastructure integrity.Validated DWDM and SONET ring designs with Local Exchange Carriers (LECs) and Carrier Operating Companies, overseeing the timely installation and decommissioning of fiber rings to meet Capital One’s operational requirements.Led escalations with Carriers and LECs as needed with internal and external stakeholders, and offering alternative solutions for Private DWDM rings, LEC public rings, conduit, and fiber campus connectivity to ensure minimal disruption.Negotiated and managed contracts and Service Level Agreements (SLAs) with multiple suppliers, ensuring adherence to terms and optimizing network performance and cost-efficiency.Utilized knowledge of Carrier/LEC operations, Master Service Agreements processes, and service ordering for Fiber Optic Connectivity, Circuit Facility Assignments, Design Layout Records, and Access Service Requests to support networks.Coordinated and managed LEC projects to maximize network efficiency, enhance resilience, reduce circuit costs, and ensure accuracy in shared records for streamlined network management.