Tim Farnsworth Email & Phone Number

Greenwood Village

Customer-focused and solutions-driven since 1999; I’ve spent the past year, as a Sr. Engineer in the Comcast Core NOC (Engineer III before that.) My recent primary focus has been escalations, documentation and network automation. I’ve recently committed to scripting solely in Python (previously I was primarily using Perl.)

Greenwood Village

Greenwood Village, Co

• Reduced Data Center footprint from 6 cities, to 3, to save hundreds of thousands of dollars annually• Configured network to use more efficient SNMP system, thus reducing annual operations cost• Performed IP network hardware and link (for traffic-graphing system) audits• Performed network-support server audit to identify application redundancy issues• Updated device lists for configuration back-up system, from Windows Sharepoint to Unix• Provide tier 4 support to operations• Provide field engineering duties for the Denver Data Center• Write procedures for, and perform network Change Management during maintenance windows

Broomfield, Co

Major Accomplishments:• Updated team procedural documentation, to include hardware and software guidelines/commands• Wrote device-acceptance scripts, easing team access to info necessary in device-acceptance processDaily Functions:• Resolved escalations from, and mentored the IP-NOC on global enterprise network• Provisioned/repaired IP for the management and OSS networks, plus OSS server load balancing conf• Accepted management and OSS network devices• Collaborated to develop and implement solutions for network architecture issues

Major Accomplishments:• Updated team procedural documentation, to include hardware and software guidelines/commandsDaily Functions:• Completed daily maintenance activities and repaired escalations on global production services network• Collaborated to develop and implemented solutions for network architecture issues

Major Accomplishments:• Wrote DSL routing repair procedure (PPP, BGP and OSPF)• Reduced TTR by 60% in 6 months through better focus, process enhancements & experience• Published complete repair info for the Broadwing ATM networkDaily Functions:• Monitored and repaired DSL, Layer 2/3 VPN, MPLS and BGP technologies and associated hardware• Repaired carrier/off-net circuits• Provisioned DHCP, IP and ATM

Major Accomplishments:• Enhanced experience and knowledge of large core network operationsDaily Functions:• Repaired ATM/IP core circuit issues• Provisioned network elements and servers• Worked with Tier 3 to resolve advanced DSL core network issuesReason for leaving: to improve opportunity / higher salary

Major Accomplishments:• Mentored and developed/implemented process for Denver Advanced Resolution Team• Defined and implemented general process, in the center, as well• Raised overall technician understanding of ATM-core network operationsDaily Functions:• Implemented Firewall, VPN and routing solutions for mid-sized businesses• Resolved escalations from: Denver TAC, Sales Engineers, Managers, Directors and VPs