• Technical lead for the GraphQL API gateway service at Yammer. - Optimized and scaled out to support high-demand during work from home usage during COVID-19. - Architected the re-platform of the API gateway service from Ruby to Java using GraphQL Federation.• Technical lead for 3rd party APIs on Microsoft Graph at Yammer.• Technical lead for Yammer SharePoint WebPart (React/Redux) performance project to improve first meaningful paint (FMP).

• Technical lead for fencing-based (geographical/network) device policies for Intune. - Architected a cross platform solution with support for Android/Windows.

• Developed Remote Desktop Client applications for iOS and MacOS.

• Developed cross-platform end-to-end test automation framework for Windows, iOS/MacOS, and Android Remote Desktop Client applications.• Developed remote client performance monitoring tool for validation and verification of software/hardware-based remote-client performance.• Developed Windows Logo Kit (WLK) tests for validation of RemoteFX hardware encoders/decoders.• Developed compression/decompression algorithm performance and image quality analysis tools.

• Provided IT help-desk support to local and remote branches.• Helped manage and maintain the computer network.• Planned, coordinated and implemented small IT projects across branches.

• Conducted research and produced a report on the “Security Exposure of Virtual Machines".• Presented these findings at a national CSIRO conference to other CSIRO employees and vacation scholarship students.

• Converted paper-based workflows to electronic workflows based on Lotus Domino platform using LotusScript.

• Provided help-desk support for multiple locations.• Managed IT related inventory and responsible for ordering from suppliers.• Trained and managed help-desk support staff.• Administrated systems including a number of virtualized Windows based servers.• Oversaw the maintenance and monitoring of the server room.• Managed users and computers across active directory domain.• Responsible for patch management, managing login scripts and customizing user profiles, and anti-virus protection.• Experience with disaster recovery planning and reviewing.• Converted paper-based workflows to electronic workflows based on Lotus Domino platform using LotusScript.

• Participated with phone-based help-desk support.• Repaired and setup computers over a network based system.• Conducted and produced inventory reports.