I held responsibility for the company’s IT and Business Systems, from day to day maintenance issues to the implementation of projects and process improvements.My main role was to manage the IT network, troubleshooting and resolving system and hardware issues and to manage the SQL Server and Oracle databases. I managed the installation of new software across the organisation and was a key player in managing the upgrade of the organisation’s website.MI reporting and… Show more I held responsibility for the company’s IT and Business Systems, from day to day maintenance issues to the implementation of projects and process improvements.My main role was to manage the IT network, troubleshooting and resolving system and hardware issues and to manage the SQL Server and Oracle databases. I managed the installation of new software across the organisation and was a key player in managing the upgrade of the organisation’s website.MI reporting and development of automated reporting/dashboards was also a key feature of my role. I developed and implemented online dashboards, using Visual Studio/C# which provided real time metrics and analysis to aid informed decision making. I created and edited detailed queries in SQL Server, including stored procedures and functions in order to capture and organise the data. I created reports in Crystal Reports along with bespoke dashboards. I also updated and maintained a series of stored procedures and schedules which were used to run the organisation’s main ERP system, handling order generation, stock assignment and subsequent invoicing. Show less

I was a member of the HR Delivery Team, within the Organisation Development and People (ODP) function of ECC. I was responsible for the maintenance and development of current IT systems and the provision of data analysis/reporting. I also had the remit for undertaking process redesign activity and system configuration to ensure that systems are used effectively.I was a member of the Information Policy & Development Group (IPDG), with the responsibility of recommending decisions on… Show more I was a member of the HR Delivery Team, within the Organisation Development and People (ODP) function of ECC. I was responsible for the maintenance and development of current IT systems and the provision of data analysis/reporting. I also had the remit for undertaking process redesign activity and system configuration to ensure that systems are used effectively.I was a member of the Information Policy & Development Group (IPDG), with the responsibility of recommending decisions on policy, information risk and procedural issues. I participated in a General Data Protection Regulation (GDPR) steering committee, evaluating the potential impact of new legislation throughout ECCKey achievements included:• Project managed, designed and constructed the HR Advice and Support Case Management System. By developing a simple user interface to accurately record the key data used to manage a case, efficiency was increased and users were to increase their caseloads effectively.• Designed and developed an automated reporting suite replacing a previously manual process. A full dashboard with KPI and supporting charts can be generated in a matter of minutes versus the previous process of over 2 days.• As a key participant in the redesign process of the Occupational Health department, I identified areas of improvement and the need for a robust and effective Customer Relationship Management system (CRM). This led to the creation of a CRM database, linked to Oracle databases, resulting in the reduction of over 50 business process steps, and enabling full automation of appointment booking and associated business processes. • As a key member in the roll out to the entire organisation of the performance management system, Perform. I worked collaboratively across the organisation, participating in a variety of initiatives to increase staff engagement in the process. This resulted in a completion rate of 98% (over 6,500 employees) of year end outcomes. Show less

I began my service as a Constable, moving steadily through a wide foundation of training and development, including emergency response, public order, criminal investigation and intelligence. I developed a skill set, which included strong communication skills, conflict resolution, time management and problem solving.While based in the intelligence unit, I was the administrator and trainer for the intelligence system. I was also responsible for presenting concise, informative and clear… Show more I began my service as a Constable, moving steadily through a wide foundation of training and development, including emergency response, public order, criminal investigation and intelligence. I developed a skill set, which included strong communication skills, conflict resolution, time management and problem solving.While based in the intelligence unit, I was the administrator and trainer for the intelligence system. I was also responsible for presenting concise, informative and clear briefings and debriefings during daily management strategy meetings and to operational teams. I developed my leadership skills while managing a team of new recruits, providing a mentoring role and managing a training budget. Due to the nature of the roles undertaken by the recruits, the need to motivate and achieve key targets was closely balanced with awareness of individuals’ welfare needs.I managed the design and implementation of a new reporting system under Operation Nexus, focussing on foreign national offenders in custody, calling upon skills in change management and communication with a variety of stakeholders, including the senior management team. This contributed to significant savings in time and money, streamlining processes and reducing duplication. Show less

My role as a Consultant Analyst saw me embedded in a variety of large international organisations, working on short and long term projects. I managed large volumes of raw data, creating custom built models and data processing packages. By utilising Visual Basic within MS Excel and MS Access, data was presented in a format that enabled enhanced interpretation of the data feed and allowed the user to present the data to a wide audience. Within these roles I had daily face to face contact with… Show more My role as a Consultant Analyst saw me embedded in a variety of large international organisations, working on short and long term projects. I managed large volumes of raw data, creating custom built models and data processing packages. By utilising Visual Basic within MS Excel and MS Access, data was presented in a format that enabled enhanced interpretation of the data feed and allowed the user to present the data to a wide audience. Within these roles I had daily face to face contact with senior management and was heavily involved in the development of business models. I had to gain expertise in a wide range of business processes in order to build effective models. These processes included supply chain management, demand forecasting and process management along with day to day business operations. I designed, built and tested a wide range of individually tailored reporting and modelling tools. The tools ranged from simple reporting front ends with graphical displays, to in depth simulations using data feeds from a variety of sources. Training packages were also delivered via face to face training courses and distance learning via the internet. The courses were developed to enable users to develop their skills in Excel, encompassing Lookups and Pivot tables among other tools. Basic VBA programming techniques were also covered, allowing the models developed by the consultancy firm to be utilised once the consulting period had expired. Show less

Detailed financial analysis of a particular film release, producing detailed reports for dissemination to local and International management teams. Using Business Objects to interrogate the databases, I was able to compile comprehensive reports and analysis. Once the film had released, close monitoring of the box office and producing daily reports which allowed the release strategy to be altered if required.Cost benefit analysis of potential acquisitions within the industry… Show more Detailed financial analysis of a particular film release, producing detailed reports for dissemination to local and International management teams. Using Business Objects to interrogate the databases, I was able to compile comprehensive reports and analysis. Once the film had released, close monitoring of the box office and producing daily reports which allowed the release strategy to be altered if required.Cost benefit analysis of potential acquisitions within the industry, looking at the validity of buying into local film production on a local and/or European scale.Monthly and Yearly Business reviews, looking at each European Territory in depth and summarising the results to senior international management. This then provided a statistical base on which to make informed business decisions. Show less