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With a background in software development, an experienced Programme/Project Test Manager. I have experience in telecomms, financial services, utilities, ERP, logistics and Oracle EBS.Key skills:Experienced in risk based testingFull responsibility for both functional (UAT, SIT) and non functional ( Security, performance, accessibility and OAT). Proven track record of delivering test projects to plan.Experience as the test manager for financial (payments), logistics, telecomms, ERP, utilities and Oracle EBS upgrade projects ( including migration to new infrastructure)Managed both on-shore and off-shore test teams ( max team ~50 testers)Extensive experience of stakeholder management, providing regular updates to programme management and business directorsExperienced in both Agile and waterfall delivery - and hybridExperience of working with third party suppliers to provide QA on deliverablesExperienced in working with the overall business community to define/deliver UATManaged test phase entry/exit - defining test strategies, producing exit reports, providing input to go/no go reviews and agreeing handover to BAUManaged testing for global product rolloutsManaged overall project delivery from requirements capture to delivery and lessons learntExperienced in the use of standard tools for defect management ( Jira/HP ALM)Budget managementWorking with other teams to resolve IssuesEscaped defect analysis -> process improvementPRINCE2 qualifiedFull project lifecycle experienceI have extensive experience of working with high profile clients and have worked in matrix organisations in both line and project management roles. Experienced in full project lifecycle delivery, from supporting pre-sales activities through definition, implementation, build and test, to maintenance and project closedown. Held lessons learnt reviews with customers/project teams.
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VolunteerTools With A Mission Sep 2022 - PresentRugby, England, United Kingdom -
Test Delivery LeadSimplyhealth Mar 2021 - Mar 2022 -
Test LeadSurrey And Sussex Police Sep 2020 - Jan 2021 -
Release And Configuration ManagerXoserve Jan 2020 - Jun 2020Solihull -
Test Manager/Environments ManagerThames Water Sep 2018 - Dec 2019 -
Qa LeadBp Apr 2018 - Sep 2018Managed both functional and non-functional testing for the initial and main consumer launch releases for a web-based service aggregation application. As part of a small project team, I provided quality assurance for deliverables from third party suppliers, defined the UAT test approach, designed and executed test cases within the overall project schedule. As the quality gatekeeper, I raised defects (using Jira), prioritised /retested fixes and provided test reports at both interim and final release stages, and QA input for the project go/no go review. -
Test ManagerSse Plc May 2017 - Dec 2017Managed both functional and non-functional testing for an Oracle EBS R12 upgrade. (12.1.3 to 12.2.5), including Finance/Projects, Purchasing, Procurement/Logistics, HRMS, and Infrastructure upgrade (IBM P8 server/Multi Node RAC environment/online patching).Developed project test schedule with technical and business stakeholders and successfully delivered SIT, UAT and regression testing, performance testing, penetration testing (security) and OAT to plan.Managed test team (Contract/Permanent), UAT team (onsite/off-site) and external test providers.Provided quality assurance, risk management, traceability, defect management, and QA on all testartefacts.Managed and provided regular progress reports to project stakeholders, reported daily/weekly teststatus, defect status, held project checkpoint reviews (GNG) to ensure entry/exit criteria were met.Managed performance testing – load, stress and soak testing against agreed business scenarios and volumetrics, and against reduced capacity architecture simulating loss of a data centre.Managed the on-schedule delivery of Operational Acceptance Testing, covering failover/disasterrecovery, backup and restore and overall system resilience for transition into BAU.With other workstreams, planned and executed testing for items deferred to warranty. -
Consultant - Test Manager At Royal MailRoyal Mail Jan 2016 - Jan 2017Test Consultant: Worked as Test Manager at Royal Mail Ltd. In a hybrid Agile/waterfall environment,responsible for planning the overall risk-based testing for an international parcels tracking project.Managed all the functional and non-functional testing for the current release, and planned testing for future releases. Defined the test strategy and managed the testing of deliveries (both application and infrastructure) from third parties to ensure test coverage and provided quality assurance against Royal Mail procedures, as input to the release go/no go decision.For deliveries from third parties, to provide quality assurance, reviewed the test approach, schedule, test cases and test results.Managed the test case generation and execution to ensure coverage against system requirements. All test cases, test results and defects were stored in ALM. I provided a daily extract of defects to the supplier to import into Jira.Managed third party suppliers who provided penetration, performance and accessibility testing, and worked with internal business users to agree scope and perform UAT.For UAT, arranged meetings with the business owners to review requirements, agreed test scenarios for product acceptance, and provided guidance on how to run the tests.Managed the execution of OAT, including disaster recovery testing, and as part of this activity, I agreed ownership of the non-functional requirements and was responsible for reviewing the evidence provided against test execution.Held regular defect calls with the suppliers, followed up to ensure defects were resolved and communicated status to the project stakeholders.Provided weekly status reports to the project team and at key phases daily updates to senior managers. -
Programme Test Manager - ContractVisa Europe Nov 2012 - Sep 2015London, United KingdomProgramme Test Manager (contract): Responsible for all testing, managed a team to deliver quality assurance for a new online digital wallet service (V.me by Visa). Using Agile methods, provided governance for all test phases and responsible for the planning, management, monitoring and reporting of test activities for each monthly project release. Managed all test teams (UAT, integration, performance, business process, security/pen testing and OAT) to produce an overall project plan. Managed both on-site and offshore 3rd party resources, including reviewing SoWs, managing budgets and resource forecasting for upcoming releases The test team consisted of around 50 testers, with a budget in excess of €600k per month.Adhering to the agreed promotional model, managed the delivery of code to the test environments including driving the resolution of code deployment issues.Collaborated with product owners, technology delivery and operations teams to identify risks and define mitigation plans.Provided test updates to project managers at daily project meetings and provided a weekly test progress report for senior managers/programme stakeholders.Performed test readiness and test completion activities for each release, providing a status summary for the go/no review prior to handover to BAU.Managed change requests from impact assessment through to implementation.Collaborated with other workstreams to ensure plans were aligned, and to resolve blocking issues. Scheduled testing of planned releases, and managed testing of ad hoc fixes where rapid turn-around was required. Managed defect resolution using Jira and Quality Center. Carried out escaped defect analysis and led resulting process improvements. Provided test metrics and reported on KPIs. -
Technical Account DirectorMotorola Mobility (A Lenovo Company) Apr 2005 - Oct 2012Rg24As Technical Account Director, I worked with global mobile operators leading a geographically split team, managing technical approvals for the launch of handsets across multiple countries.In particular, responsible for the delivery of projects to the global Vodafone organisation and provided the technical interface into Motorola. Managed a remote team and provided technical direction to a team of 15+ technical account managers (TAMs) working with Vodafone at a local level. Co-ordinated activities from several Motorola design centres for the delivery of mobile devices. Provided the co-ordination between the Vodafone Global and the local Vodafone Operating Companies and the internal teams such as regional and global programme management, software and hardware development and the account team. Provided a weekly summary report to ensure the sales team were aligned with the official record of project dates.Managed the delivery of KPIs and all projects deliverables against the Vodafone acceptance process, and worked closely with the relevant engineering teams to close gaps – or negotiate to ensure on-time product delivery. The deliverables included SW, HW, user guides, KPI test reports, regulatory reports (RTTE, GCF, FCC) – and managed the schedule with the customer.Co-ordinated new technology trials and technology roadmap presentations at both a global and country level. Communicated new customer requirements to the relevant engineering teams and set up workshops where necessary. -
General ManagerSharp 2003 - 2005Rg12General Manager, responsible for the UK design centre, developing handsets for T-Mobile. Managing a team of 20 software engineers locally and interfacing with development teams in Japan and USA, delivering 3 handsets on time to the customer. Working with 3rd party suppliers for key SW components and managing the approvals and customer acceptance against the agreed schedule. Managing a budget of circa £2m covering staff and equipment required to deliver the three handsets to T-Mobile. -
Sw Group ManagerEricsson 2000 - 2003Rg24Software Manager. Reporting to the Engineering Manager with responsibility for network signalling, drivers, standards and software verification. As part of the global R&D organisation, responsible for the planned deliveries from Basingstoke to the overall platform roadmap. Managing a team of up to 40 engineers in the role. Working with relevant teams to obtain regulatory approvals, such as GCF.Responsible for customer specific SW development, covering the complete project lifecycle from pre-sales support, requirements capture with the customer, creating teams to deliver timely solutions. Managing both the software development team and software verification to deliver both product and technology projects.Responsible for resource planning and recruitment of both permanent and contract staff. Responsible for the career development of staff, carrying out annual appraisals and assessing/arranging appropriate training. Responsible for setting and working within agreed budgets. -
Sw ManagerPanasonic 1999 - 2000Rg19Software Manager. Responsible for datacomms and MMI development teams. – approximately 25 engineers. Responsible for development in each team to ensure SW deliveries were made on time to meet project schedules. Working closely with colleagues in Japan. Managing a number of customer specific features, such as Pro-Perso for SFR and this was delivered as required as part of the project. My specific involvement is the confirmation of feature requirements, the allocation of resources for implementation and then managing delivery.Working with both customers and with Product Planning to define the future product roadmap. -
Sw Group LeaderEricsson Mobile Platforms 1997 - 1999Rg24Software group leader: Responsible for the development of SW for GSM handsets. Working closely with the global SW organisation including teams in Sweden and USA. During the development of T10/T18, responsible for interfacing with two UK operators to ensure that the handsets met their requirements. Driving issue resolution within the SW organisation within Ericsson. -
Software Team LeaderOrbitel Mobile Communications Ltd 1996 - 1997Leading a team of Software engineers working on a CT2 basestation for South Korea. -
Software Team LeaderGec Plessey Telecommunications 1994 - 1996Liverpool, UkSW Team Leader. Responsible for customer specific development for a new range of payphone systems for BT and many PTTs around the world. -
Software EngineerGec Plessey Telecommunications Jan 1990 - 1994Liverpool And Coventry, UkGPT Payphones: Developing in ‘C’ for a low power processor running a real time OS, the SW was developed using Yourdon to define the architecture.As part of the initial project activities, I carried out the feasibility study to select the processor based on HW and SW constraints identified in the product definition.GPT Private Systems Division: Working as part of a software team responsible for the development of the Automatic Call Distribution (ACD) features onto an existing range of PABX equipment. I was responsible for the design, coding and test of enhancements to the MMI.As my first task, I developed the hardware and software for a microprocessor controlled test jig for a custom VLSI chip. The software was developed using assembler and was required to exercise all functions and interfaces according to the specification. -
Software EngineerKelsoft 1988 - 1989
Tim Banks Skills
Frequently Asked Questions about Tim Banks
What company does Tim Banks work for?
Tim Banks works for Tools With A Mission
What is Tim Banks's role at the current company?
Tim Banks's current role is Trying retirement- it's good so far!.
What is Tim Banks's email address?
Tim Banks's email address is ti****@****t.co.uk
What skills is Tim Banks known for?
Tim Banks has skills like Mobile Devices, Gsm, Telecommunications, Mobile Communications, Integration, Wireless, Testing, Product Management, Mobile Technology, Lte, Project Management, Software Project Management.
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