Tim Carroll Email & Phone Number

Sydney, New South Wales, Australia

Leading the transformation of Healthdirect Australia’s omnichannel CX supply chain. Partnering with IT and Service Leads to create a unique combination of technology and clinical workforce solutions that delivers improved health care outcomes for Australians. As a result Healthdirect Australia’s Commercial function have delivered - the sourcing of an end to end CX platform including AI driven decision making engine- the creation of a multi vendor contact centre operating… Show more Leading the transformation of Healthdirect Australia’s omnichannel CX supply chain. Partnering with IT and Service Leads to create a unique combination of technology and clinical workforce solutions that delivers improved health care outcomes for Australians. As a result Healthdirect Australia’s Commercial function have delivered - the sourcing of an end to end CX platform including AI driven decision making engine- the creation of a multi vendor contact centre operating model- rapid response sourcing framework to support emergency healthcare solutions- strategic supplier relationship framework to drive continuous improvement and innovation- effective third party risk management framework - implementation of a source to contract technology platform Show less

Sydney, Australia

Leadership of team responsible for partnering with insurance business units to deliver value from $2.8bn annual spend across all general and personal insurance product lines and claims operations including cutting edge technology deals to digitise property claims supply chain processes, and to utilise geospatial data and artificial intelligence to improve underwriting.

Sydney, New South Wales, Australia

Melbourne, Australia

Leadership of Group Procurement function, partnering with business units to deliver value from $4.8bn annual spend by developing a new procurement strategy and operating model to remove low value transactional and non-value adding activities from sourcing teams enabling more focus on business partnering, category management and supplier relationship management.

Vancouver, British Columbia, Canada

Leadership of multiple functions across 6 sites in North America, Latin America and India responsible for creating value across $700m+ of annual third party spend including the implementation and integration of source to pay, risk management, expense management and travel management platforms.

Sydney, Australia

Leadership of function responsible for transforming procurement capability to address $120m of annual third party spend including category management, procurement operations, accounts payable and vendor risk management functions.

Sydney, Australia

Leadership of category management team addressing over $1bn of banking operations, business services and marketing annual spend.

London, United Kingdom

London, United Kingdom

London, United Kingdom

2.1 With Honours

Education record

Education record

Prince 2

Middle Manager Program

Sustainability Leader Program