Tim January Email & Phone Number

San Diego, California, United States

Field Representative positions conduct routine field investigations in response to citizen complaints regarding City services; resolve customer issues/complaints; inspect businesses for proper licensing and conformance with City ordinances; enforce City codes; enforce abandoned vehicle regulations, complete impound reports and issue notices to illegally parked vehicles; investigate water bill inquiries complaints; deliver water shut-off notices; shut-off and/or restore water service; obtain and/or verify meter reads; serve as a court witness; prepare written reports of findings and actions taken; and perform other duties as assigned. NOTES:Field Representative employees may be required to stoop, bend, squat, reach, twist, climb, and walk in various types of terrain.Field Representative employees lift or slide items weighing up to 80 pounds and work outdoors in a variety of different weather conditions.Field Representative employees interact with members of the public who may become angry, difficult, and/or abusive.Field Representative employees who read meters are required to walk approximately five to ten miles daily in all weather conditions and in varying terrain such as streets, alleys, canyons and hills; maintain close attention to detail when reading approximately 500 to 700 meters per day; and may dig up to one foot down into meter boxes.Some Field Representative employees are required to pass a medical physical, respiratory fit test and obtain Confined Space Certification within six months from date of hire. Employees will be required to obtain and maintain Confined Space Certification to retain employment.

San Diego, California, United States

• Meeting customer needs and providing solutions to retain them• Maintaining and updating customer records• Increasing product usage and customer satisfaction• Collaborating with peers and exchanging ideas• Achieving quality and performance standards• Participating in professional development programs

•Determines customer product needs, conducts price negotiations with both vendors and customers, determines price. Calls vendors for order status and updates.•Researches, sources and assigns margins on special orders by determining appropriate margin for non-catalog items under an assigned dollar amount that are in a specific product category. Completes the special order purchase.•Follows up with customers that did not initially accept offer with the intention to convert quote.•Reconciles accounts payable discrepancies by reviewing all invoice discrepancies on special order parts and providing payment instructions. Researches PO discrepancies.•Processes returns for customers, works with vendor to ensure all documentation is completed and ensures systems are updated.•Maintains adequate service levels on incoming requests either by phone, fax or email.•Verifies quote information is current and accurate

San Diego, California

•The event specialist conducts consumer facing activities.•Purposefully move around the event area to actively engage shoppers.•Responsible for reviewing program materials, set up and break down of the work area, and the preparation and sampling of products on scheduled event days.•Generate brand awareness and positive product impressions to increase sales.Assess customers individual usage needs and interests in order to best recommend products.

Greater San Diego Area

•The Pet Nutrition Specialist is assigned to a group of stores and has accountability for the following:•Delivered consistent business results by educating and converting consumers to Nutro & Greenies products.•Worked collaboratively with peers, line managers, the Nutro Sales team, store personnel and consumers to ensure the recommendation, brand awareness and growth of the Nutro & Greenies brand products. Exercise advanced interpersonal skills in actively approaching and engaging all available customers to communicate the benefits of Nutro & Greenies brand products resulting in sales growth of assigned stores.•Leveraged superior listening skills to identify special needs of the consumer's pet and is comfortable asking probing questions to identify the true desire of the consumer.•Developed the product knowledge necessary, through use of provided tools (on-line training, manuals, newsletters, demo meetings, etc.), to recommend the appropriate products that addresses the identified needs of the pet.•followed specified scripts and practices as defined by the Demonstration team and line manager to ensure consistency in message to all consumers.•Partnered with Sales associates to maximize the impact of the demonstration program at store level.•Developed relationships with store personnel to generate good will and achieve recommendation as store preferred brand) in-store.•Consistently strove for continuous improvement by studying provided information and making food comparisons in-store during slow store traffic periods.•Responsible and accountable to work all scheduled demonstration shifts, as assigned, w/o cancellation•Participated in pilot initiatives to educate and convert consumers to the Nutro & Greenies brand products, including interactions on social media websites, dog parks, special pet store events, etc. assigned appropriate based on territory and customer activities.•This role conducted store audits via phonecalls, as applicable

San Diego

•Conducted consulting and partnership-selling activities to build and maintain strong customer relationships. •Developed and conveyed a strong understanding of IT needs to quickly assess which Nimax solutions fit customer needs.•Worked proactively with Nimax Business developement team, to start solution-oriented sales practices.•Worked with buyers to manage inventory of 40000+ skus, days of supply, bring in new skus, focus skus, etc.•Acheived Top sales and excelled at marketing programs, contests and incentives.

Greater San Diego Area

• instilled in students and guests of all ages an appreciation for science and a respect for all living creatures and natural environments.•Contributed To conservation of our valuable natural resources by increasing awareness of the interrelationships of humans and the environment.•increased students' and guests' basic competencies in science, math and other disciplines.•Was an educational resource to the world.

Greater San Diego Area

•Serviced existing key accounts with follow-up calls and file maintenance, communicate distributor/client needs in meetings.•Answered emails for Sales, routed messages and/or transferred calls to the appropriate person in an efficient manner. •Participated in the new product development process to provide insight from the distributor/client sales standpoint into product distribution and customer need.•Recommended promotional strategies and guidelines for selling to distributors, wholesalers, retailers, and end customers based on feedback.•Evaluated and reviewed complaints received from distributor/customers and recommended corrective action to the applicable business unit and function.•Provided assistance and coverage in distributor operations as needed.•Assisted Director of Sales with as requested

•Effectively communicated and offered ancillary products and services to enhance customer’s travel experience.•Placed a Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.•Worked in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.•Provided world class customer service by managing the rentals and returns process, in compliance with Snappy Car Rental, Inc.’s policies and procedures•Qualified and processed customer rentals with accuracy and attention to detail.•Drove continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.•Achieved personal sales goals while supporting the goals of the team.•Resolved customer issues and concerns professionally using effective customer service techniques.•Maintained appearance appropriate for providing best in class customer service in accordance with established guidelines.

Greater San Diego Area

•Promoted to management after only seven months of employment, due to exceptional performance to oversee daily operations for Captron G & G in Plaza Bonita.•Managed a $1/4 M, 4-employee, in-Mall location; Developed merchandising and loss-control strategies; Executed corporate campaigns, spiffs, promotions and policies; and drove Superior customer satisfaction, associate productivity and P&L results.•Directed and supervised employees engaged in sales, inventory-taking, and reconciliation•Determined staff promotions and demotions, and terminated employees when necessary•Led Operation of Game center. Exceeded sales and profit goals, Exceded from first year of managing and in each subsequent year.•Elevated Plaza Bonita store to #1 in sales out of 12 locations in the nation, setting new area year-end sales record of $1/4M.•lowest shrink in area in 1993 and earned #1 ranking in this category among 12 stores in 1994.•Awarded “Store Manager of the Year” (1994) as a result of stellar sales and customer satisfaction results.•Excelled at building and motivating management and staff. Guided many entry-level associates to mangement positions and quickly became one of the primary trainers of new store managers around the area.•Recognized for key role in elevating Paza Bonita store to achieve #1 sales ranking (out of 12 locations) Nation-wide in 1994.

Greater San Diego Area

•Meeting or exceeding individual sales and key business driver goals•Engaging with your customer and selling throughout the sales floor, fitting room and at the cash wrap•Building a client based business through connecting and engaging with your customers and consistently following up to bring them back into your store to shop•Representing our brand in your personal style and being passionate about selling our product to the customer•Developing and maintaining a thorough knowledge of all Eddie Bauer merchandise•Listening to your customer to find out as much as possible about them to outfit them for their life's adventures•Communicating with customers and associates with respect and integrity•Helping to maintain the store's product and visual presentation; folding and hanging merchandise, assisting with floorset changes, and stocking replenishment•Consistently demonstrating our values and aligning behaviors with our Creed and Guarantee•Maintaining awareness and following policies and procedures as they relate to standard operating procedures, loss prevention and safety