Tim Kauger Email & Phone Number

Philadelphia, PA, US

Creating support documentation for a team of 200+ global support Agents. Program-managing multiple, evolving technical documentation spaces. Solving for any gaps in product knowledge that come from constant product releases.

Philadelphia, Pennsylvania, United States

Triaged advanced customer issues, tested front end web applications, and managed high-impact platform outages. Acted as the liaison between Customer Operations and Engineering/Product teams to surface issues and platform improvements.

Greater New York City Area

Work closely with Customer Operations management to oversee and coach Customer Operations Advisors. Provide feedback for Training and Development teams on improvements for internal communication and product knowledge. A master of product and customer communication skills.

New Jersey, United States

I've been working as a part-time professional photographer and filmmaker since 2011. I've been hired to cover weddings, engagements, events, and product shoots. I've also created experimental short films, as well as brief documentaries, in which I served as all major roles (director, cinematographer, sound, editing). Recent achievements: Mastering Adobe.

- Cashiering and Point Of Sale (POS) duties- Studying and recommending wine, spirit, beer, and food pairings for customers- Photographic coverage of key events- Taking and delivering orders for clients

Fairfield, NJ

- Writing and editing blog posts regarding photography and videography- Monitoring news sources for new stories and trends relating to said industries- Testing and reviewing new and updated imaging equipment for blog- Performing occasional social media management across many platforms

Madison, NJ

- Office administrative duties- Assisting faculty during student consultations - Acting as liaison between students and faculty- Event planning for classes and guest speakers- Maintaining student and departmental records

Paramus, NJ

- Event planning for Bike and Walk MS events- Photographic coverage of events with MS Society presence- Clerical duties, in both file management and client interaction

- Assisting in setting up, taking down, and operating photographic equipment including strobes, cameras, and other peripherals- Assisting in live photoshoots, including weddings, product photography, and testing new equipment

Master'S Degree In Corporate And Organizational Communication, Communication Studies

Ba, Communication Studies, Film Minor

Activities and Societies: Communication Honors Society, Dean's List, Colonel Fairleigh S. Dickinson Scholarship