Tim Davis Email & Phone Number

Greater Atlanta Area

Advise AWS customers on enterprise transformation strategies and roadmaps, gain alignment with executives on prioritizing initiatives to build an execution strategy that will achieve business outcomes. Guide customer executives in making decisions and managing customer executive relationships. Engage C-level executives in defining and executing enterprise-wide, digital transformational programs. Facilitate customers' business success while developing and promoting governance that supports the consistent use of cloud technologies aligned to customers' strategies. Enable the workforce transformation critical to sustain cloud performance: skills, capabilities, financial management and organizational design.

Greater Atlanta Area

Lead and managed Epiq's global infrastructure, ITSM, and cloud engineering teams; ensuring availability, security, and reliability of client facing systems and applications. I partnered with application teams, security teams and enterprise architects to create and maintain a secure, stable, scaleable, manageable, and predictable infrastructure. I worked with various departments on merger & acquisition initiatives and assisted with due diligence, financial synergy plans, while leading in the creation of integration and infrastructure consolidation plans.

Greater Atlanta Area

Responsible for the overall activities of Krystal's information technology function including: enterprise applications, system operations, PMO, technology selection and implementation. Advised, and coordinated the activities between the IT teams and other departments as necessary for optimizing the implementation and enhancement of technology systems. Managed all of the corporate IT and restaurant systems whether on premises, collocated, or cloud based. Responsible for IT policies and procedures including PCI compliance. As a member of the Executive Team, implemented the vision, strategies and priorities of the company and assumed the leadership position in the franchise community’s IT committee.

Greater Atlanta Area

Responsible for Agilysys' global internal technology strategy and direction including infrastructure operations, enterprise applications, internal support, and cross functional project management. Migrated numerous on-premise legacy applications to cloud solutions including ERP, Sales, Support, and collaboration which resulted in a significant decrease of IT expenses. Built a high-performance IT team by upgrading the talent of organization and defining new roles and positions. Managed the ongoing IT SOX compliance policies and procedures, removing 100% of previous audit deficiencies in IT. Significantly decreased network and voice costs while increasing features, security and capabilities.

Greater Atlanta Area

Zalex is a provider of CIO advisory services, providing fractional CIOs to small companies . Clients span the gamut from small restaurant owners to multinational corporations.• Clients: AFC Enterprises (former employer), TSYS, AJC International, Teavanna, Healthport, The Krystal Company, Premier Exhibitions (Titanic and Bodies Exhibitions), The Stone Hill Group, and North Highland Worldwide.• Typical Project: Orchestrated relocation of HQ office for Krystal Restaurants – 150 HQ employees – from Chattanooga, TN to Atlanta, GA. Managed entire relocation including office interior, telecom, and IT. Key aspect was relocation of data from an internal computer room to a co-located data center.Actions: Scrutinized Krystal’s relocation plan and quickly discovered an additional money for “tenant improvements.” Audited performance of outsourced functions – accounting, payroll and IT – and proposed improvements. Directed transition of company data to the new data center.Results: Completed relocation within budget and on schedule (an ambitious 6-month deadline).• Outsourcing Solution: Devised a comprehensive IT outsourcing solution for restaurants that generates recurring revenue for Zalex and provides one-stop-support for restaurants and small businesses. Developed a comprehensive solution for outsourcing of IT for restaurants.

Greater Atlanta Area

Chief Information OfficerBrought in as a consultant, quickly promoted to CIO, and began “moving a mountain”: took charge of cleanup, consolidation, and downsizing in the aftermath of three divestitures. Quickly cut overhead by downsizing service contracts to match the newly downsized company. Facilitated company reorganizations and adapted to diverse management styles of 3 CEOs.Transformation: Brought order out of chaos following the divestiture of 3 franchise chains (Church’s Chicken, Seattle’s Best, and Cinnabon): Massive restructuring required because the sale of 3 AFCE businesses created about 100% excess capacity for the remaining infrastructure.• Key Actions and Results: Renegotiated a severely over-sized IBM outsourcing contract that threatened the profitaility. of AFCE. Cut IT overhead 60% and shortened contract from 7 to 3 years.• Acted as IT corporate representative to the Popeyes International Franchise Association (PIFA) on an Enterprise Point of Sale that unified data for labor, inventory, cash, and marketing management.• Ensured compliance with SOX, PCI, Business Continuity, and other governance requirements.• Saved 50% on payroll costs by streamlining the HR/Payroll application.• Major Innovation: Devised an integrated, highly automated system – in collaboration with Hyperactive Technologies– that improved customer experience, food quality, and costs. New system used cameras, sensors, computers to track traffic in store and parking lot. Predictive software accurately estimated amount of chicken to cook (with minimal waste). System generated great PR for Popeyes, which led to “Georgia CIO of the Year Award.”• ZALEX INC, CIO Consultant (2004–2005): Advised key client – AFCE / Popeyes – on selection of enterprise Human Resource (HRIS) / Payroll system. Devised a comprehensive plan for divestitures.

Greater Atlanta Area; Amsterdam, The Netherlands; Karlsruhe, Germany

Inovis/GXS Trading Grid – the world’s largest integration cloud (drives the top 22 global supply chains) • Over 550,000 firms in 20 countries • Experts in e-commerce for B2B (online transactions between companies – orders, tracking, inventory status). Promoted Senior Director of Global IT and Acting CIO for Inovis, Atlanta HQ (2002–2004)Promoted to Senior Director of Supply Chain Services, Karlsruhe, DE (2000–2002)Promoted to Director of IT for Europe, Amsterdam, NL (1999–2000)Promoted to Director of IT Operations (1998–1999) | Manager of MIS (1996–1998)Joined Harbinger as MIS Manager. Within 8 years, promoted to Acting CIO and Acting Chief Admin Officer for Inovis (successor to Harbinger). Facilitated 4 ownership changes and 3 reorgs.SENIOR DIRECTOR of GLOBAL IT / ACTING CIO / ACTING ADMINISTRATIVE OFFICERTook charge of the former CIO’s full portfolio in 2002. Reported to the INOVIS President, led a 65-person team, and managed $24 million expense budget. Led all areas of internal IT and external tech support for customers running self-hosted supply-chain solutions from INOVIS. Managed numerous administrative functions including facilities, corporate travel, and T&E expenses.• M&A: Kept pace with the firm’s explosive growth. Completed numerous post-acquisition integrations. Performed reverse role – complex IT decoupling – when Peregrine (a former owner) divested INOVIS.• Continual Improvement: Cut telecom expenses by 35% within 12 months via consolidation and pricing renegotiation. Streamlined billing process for small customers, increased cash flow and cut attrition. Redirected 75% of reported problems from CS Representatives to online resources.

Karlsruhe Area, Germany

Participated in negotiation of sales for most major customer accounts (over $20K monthly). Turned around many hostile accounts and retained over 75%. Outsourced operations of high-end production mainframes, mid-range, and Wintel systems..

Amsterdam Area, Netherlands

Built an EMEA team with direct reports across Europe – and spearheaded acquisition integration strategy for European Theater. Within 4 months, created the corporate International network – Global frame relay network, Euro WAN & Remote Access. Designed and launched global accounting, CRM, and timekeeping solution within 12 months.

Directed domestic IT Operations and managed the integration of technologies of four major acquisitions. Responsible for providing overall IT Operational leadership and direction. Developed the enterprise-wide technology strategy that supported the organization's business plan and priorities. A Senior-level position responsible for more than 20 staff member across five locations.

Greater Atlanta Area

Responsible for all Application and Operational Systems, including the Helpdesk, the Network Infrastructure, and Production Applications.

Greater Atlanta Area

MSA produced financial software (accounting & payroll) – one of the world’s first packaged-software companies • MSA was acquired by D&B Software in 1990 • Exited D&B following GEAC’s acquisition & reorganization in 1996.Promoted to Senior IT Manager, D&B, North American Field & HQ (June 1995–Nov 1996)Promoted to IT Manager, D&B, North American Field (Nov 1991– June 1995)Staff Consultant & Application Trainer, Global Consulting, MSA (May 1989–Nov 1991)Launched a lifelong career in IT and software. Joined MSA a few months before graduation and excelled during a rigorous, one-year bootcamp that transformed recent grads into consultants.• Senior IT Manager, HQ & North America (Field): Managed network and infrastructure for D&B SW’s Corporate HQ and North American field offices. Led 3 service groups (15 people): Network, Workstations, and Messaging. Achieved Machine to technician ratio of 107-to-1 achieved by standardizing all systems. • IT Manager, North America (Field): Drove sales, training, and IS projects initiated by headquarters. Managed a nine-person team for Canada & US. • Staff Consultant / Global Consulting: Passed MSA’s training program and became expert in system design and business process reengineering (BPR) for accounting, payroll, inventory, and Executive Information System (world’s first computer system that CFOs could access directly – pioneered touch-screen and bar code). Certified as MSA trainer, which led to consulting engagements.