Tim Kestler Email & Phone Number

Southington, CT, US

• Manage the school transition, implementation, training, and development of new and existing schools.
• Developed a new implementation process that has driven a more efficient and streamlined experience
• Lead key projects deliverables and liaise with project team members and external stakeholders in the development and execution of key deliverables
• Create process training documentation for each new client and educate them how to navigate the system
• Maintain communication with each school to ensure they are using the products to their full potential
• Lead team trainings to keep team members up-to-date on the latest implementation improvements

West Warwick, Rhode Island

• Managed the data collection and documentation of new schools into our Experiential Education software.
• Lead the transition of data from school's previous vendor to set the schools up for success
• Maintain continuous and clear communication between our schools and internally with team members
• Assisted internal marketing team with the planning and execution of our yearly conference

Louisville, Kentucky Area

• Drive the development and implementation of marketing plans, project manage a variety of marketing initiatives and manage relationships at partner schools to achieve lead generation and enrollment goals.
• Organized and implemented marketing plans to launch a new partner school's Online presence
• Utilizing team efforts, effectively increased a school's start conversion by 128% YoY
• Ensure adherence to partner school brand standards and accuracy of marketing content
• Manage onboarding, training, and oversight of the summer intern to assist in team tasks and projects

Louisville, Kentucky Area

• Provided administrative/organizational support to the Brand Team by managing team member's projects.
• Reviewed marketing collateral to ensure accuracy and updated accordingly
• Updated program/school information via Word Press
• Kept client guides updated to ensure current information is on record for each school

Louisville, Kentucky Area

• Focused on providing excellent customer service to account assignments through the deployment and customization of online courses to clients in the field of higher education.
• Assisted team members in workflow management to ensure on-time and accurate delivery
• Developed process and workflow documentation, including the use of BPMN
• Delivered on-site and webinar training to our partners
• Trained current and new departmental co-workers on LMS and CRM software
• Executed support escalations to resolution

Louisville, Kentucky Area

• Organized and managed the migration of more than 2500 courses for over 75% of our clients
• Increased team productivity by creating a simplified organization process spanning many departments
• Provided technical assistance to more than 200 instructors
• Managed the production of online courses involving multiple departments

Louisville, Kentucky Area

• Controled daily labor and inventory costs that saves the company thousands per month
• Conducted interviews, hired new employees, and completed 30-day follow-ups
• Self-managed store-wide responsibilities including inventory counts and orders, and trouble-shooting unexpected problems across multiple shifts
• Developed weekly schedules consisting of 50+ employees
• Maintained all training materials for the restaurant
• Conducted monthly crew trainer meetings

Managed shifts consisting of up to 15 crew membersEnforced policies and procedures in order to maintain a safe work environmentHandled up to $5,000 in cash accounts for my shift including bank depositsProduced a plan to increase employee enthusiasm in the workplaceRendered a plan to reeducate managers and crew the importance of waste managementAnalyzed and.

Managed HR related issues including payroll and insurance along with completing month ending financial information, and projected profit/loss statements each monthWorked once a month learning how the advertising industry operates on a large corporate scale at BCH

Bachelor Of Science, Management

Activities and Societies: Theta Chi Fraternity Theta Chi positions held: Secretary, 2010; Formal Chairman, 2009-2011

Six Sigma: Green Belt Certification, Business Administration, Management And Operations

Six Sigma is a set of techniques and tools for process improvement. It seeks to improve the quality of the output of a process by.

Certificate, Business Foundations