Tim Kikke Email & Phone Number

London, England, GB

London, England Metropolitan Area

Kerv’s proposition puts the customer front and centre - helping to solve business problems and navigate a successful path into a more digital-led future. Working as a Program Manager at Kerv, I have established the initial program and project management methodology and kick-started the integration of initial acquisitions and transformation of internal.

Took one year out from work to complete a round the world trip to both reconnect with family and friends and experience different ways of living.

London, United Kingdom

• Six Degrees is a cloud-led managed service provider. It works as a collaborative technology partner to businesses making a digital transition. Six Degrees works collaboratively and builds long-term partnerships through.
• Designed all aspects of the service offering including SLA’s, KPI’s, service definitions, costing & pricing, deployment, operating and decommissioning processes. Conducted the build of the service set within ServiceNow.
• Reduced the client churn rate through productising the service and migrating existing clients on to the new service offering, proving and embedding the ‘Managed Workplace’ business unit in to the wider organisation.
• Elevated the product offering internally with all Sales teams to ensure the Managed Workplace was pitched at 100% of relevant opportunities.
• Successfully delivered an improvement programme involving multiple teams to evolve the ITSM and finance platforms to improve the user journey for both the client and internal users of the service set. This helped lead.
• Achieved efficiency savings of approximately 30% in all phases of the service life cycle through decommissioning legacy products and services and stream-lining the deployment and operation of new services.

London, United Kingdom

Providing SDM and CRM to Carrenza's key accounts as well as managing a multidisciplinary team delivering Cloud support and maintenance. Throughout this period, I was integral during both the acquisition of Carrenza by Six Degrees Group and the successful integration of Carrenza’s services and its client base into Six Degrees Group.Designed and managed new.

London, United Kingdom

Trading since 2004, Carrenza was one of the first companies in Europe to offer cloud computing services. Over the years, we have grown to become a market-leading provider of IaaS (Infrastructure as a Service) and PaaS (Platform as a Service), and our award-winning infrastructure and platform services can be used to support numerous mission-critical.

London, United Kingdom

Responsibility for managing the delivery of mission critical IT services to customers in a variety of different sectors. In depth knowledge of backup and storage, cloud computing and virtualisation services and constructing and managing SLAs to measure performance against these. Experienced in both the design and transition of managed service projects.

Rotations in to key management positions within various functions of the business, including:Project ManagementService DeskSales and MarketingOperationsService Delivery ManagementPlayed a key role in the scheme through helping to shape it for future graduates by finding new opportunities to add value to the organisation.Constructed a knowledge base for the.

I spent three months working on a range of internal and external projects ensuring both progress and process creation within the business and ensuring effective delivery of service to new and existing key customers.

Worked in a multitude of functions within the Enterprise Team of the Sales and Marketing Department. I was involved in a range of projects and worked within both Public Sector organisations and large businesses. Throughout my time at Intel I organised several high profile events and I developed a strong interest in education. I was involved with setting up.

Worked on a range of accounts including: Sony, Fuji, Canon, TomTom and T-Mobile.Highlights include training Comet, Currys, Dixons and PC World staff on digital camera technology with a focus on ISO setting for Fuji

I worked as an assistant project leader taking groups of children around a nature reserve and educating them about the environment through games and activities.

Bsc, Business And Management

Activities and Societies: kayaking, snowsports, climbing Professional placement year - 2008/9 Licentiateship (LCGI) in Management - 2008/9

A-Levels, Photography, Media And Archaeology

Media, Archaeology and Art & Design