Tim K. Email and Phone Number

Responsible for all operations of the highest volume tier store in Miami/Fort Lauderdale.Consistently developed talent, resulting in 4 direct report promotions to Store Manager.Regional Priority Print Expert, resulting in consistent #1 district and #1 region performance.District Talent Expert, identifying top talent for all open requisitions in the market.Increased year over year sales by 41% and segment growth by 85%, 2022. First quartile store ranking.Influenced behaviors, resulting in highest Plus One sales attachment ranking in district.Managed payroll with a deviation of less than $400/year.Engaged and inspired team to align with company inclusion and diversity initiatives.Evaluated Profit and Loss statements to immediately gain/retain income drivers.Embraced servant leadership style to set a positive and impactful team connection.Conducted District meetings and training seminarsSet the standard for behavioral based customer solution services.

Increased year-over-year sales from negative 8% to positive 17%Increased Sales to Budget from below 80% to 137% from April to Nov 2017Inspired team to exceed sales, profit performance goals and customer experience objectives.Full profit and loss responsibility and ownership of customer consultation, sales,media, marketing, specialized sales, production and shipping departments. Direct supervisionand development of Assistant Managers, Area Supervisors and Team Members.Responsibility for hiring, training, and evaluating performance standards and objectives,performance appraisals, succession planning, disciplinary procedures, compliance withStandard Operating Procedures and ensuing a positive customer experience. Establishmentand audit of Federal/State Law requirements for entire brand.

Area Manager responsible for driving contribution and protecting the assets of 21 retail stores in the high volume South Florida and Atlanta markets. Influenced and directed store and district managers on all levels of store operations, loss prevention and safety. Directly and indirectly managed a team of 21 Store Managers and 75+ Store Protection Specialists, their payroll budgets and inventory control.Key Accomplishments• Area Loss Prevention Manager of the year, Ross Stores and dd’s DISCOUNTS, 2013• Influenced people and process to consistently beat shrink goals, by more than 20% in 2015• Identified underperforming stores through Profit and Loss statements and facilitated action plans resulting in an 8% positive market trend 2016• Engaged with associates during store visits and modeled behaviors for superior customer service standards.• Forecasted and managed Store Protection Specialist schedules and payroll with a deviation of less than 2%• Identified and mentored future leaders resulting in multiple promotions to store management positions• Maintained safe and secure environments resulting in reduction of accident frequency rate by 20 basis points• Excelled as project manager for new store growth expansion by leading vendor groups through timeline and quality requirements resulting in 100% on time grand open schedule• Acquired knowledge in sales, merchandising, planogram execution, aisle programs, mystery shops, sizing and recovery• Forecasted, managed and approved travel budgets, expense reports and equipment and supply orders• Completed or supervised the completion of internal and external theft cases and organized retail crime• Leveraged District Managers to drive sales and contribution in a double digit comp environment• Hand selected for joint ventures and project teams resulting in the release of company-wide programs

Regional Manager responsible for increasing and protecting the assets of 15 stores in the Texas/Oklahoma market and several remote markets. Completed corporate process review and partnered with district leaders to complete operational control assessments and loss investigations.Key Accomplishments• Directed and influenced store and district managers through operational assessments and strategic action plans • Took initiative and developed cycle count policy resulting in $150,000 ROI, released company-wide 2011• Identified store level vendor accounting errors and facilitated field leader training for $100,000 est. impact• Developed company-wide Shrink Awareness Poster to encourage visibility and employee participation• Identified and communicated departmental and operational deficiencies resulting in update of policy/procedure

Regional Manager with responsibility for 4 regions encompassing 674 stores. Directly and indirectly managed regional and district managers, loss prevention investigators, and quality assurance auditors operational compliance and shortage results.Key Accomplishments• Initialized and developed company strategies for merchandise security, implemented company-wide 2009 • Maximized partnerships to reduce shrink by 23% in September 2009 versus the same period 2008• Supervised and or directly resolved 406 proven employee theft cases totaling over $218,000• Identified training program deficiencies and developed and implemented department-wide program

Multi-Store Executive Team Lead responsible for protecting the assets of 3 Mervyn's department stores in Minneapolis, MN and surrounding areas. Directly supervised store level Asset Protection Specialists, their internal/external case productivity, and safety performance.Key Accomplishments• Motivated loss prevention and operations teams to increase internal theft case resolution by 400%, external 344%• Interpreted inventory results, managed store risk and performance assessments, executive and investigator recruiting, completed detailed reports of investigation, and facilitated loss prevention strategy development• District CCTV coordinator managing 9 stores security equipment maintenance, repair and/or replacement

Special Agent in charge of investigating and or coordinating the investigation of crimes against people and or property, counterintelligence missions, and base training seminars.Key Accomplishments• Investigated federal crimes in 35 counties to include death, sexual assault, misconduct, narcotics, child abuse, and command priority cases. Completed counterintelligence missions and facilitated base training seminars• Prepared reports of investigation and other products for use by United States Air Force commanders, United States Attorney offices, Staff Judge Advocate, and state prosecutor offices