Tim Lund-Pedersen Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Led 2 teams, including 2 managers and 40-50 professionals in North America and India, enabling investment banking’s revenue generation efforts in a dynamic, fast-paced environment with aggressive deadlines. These 2.
• Transformed operating model of both teams, generating significant annual savings over 3 outsourcing initiatives. Retained in-house expertise for high-value assignments and transitioned less complex work to external.
• Restructured Desktop Services team, consolidating 2 separately managed segments under 1 manager and restoring the team’s service reputation within the business.
• First person in BMO CM to apply a job share solution to a FT role. Re-hired 2 former employees, saving ~3 months of recruitment and reducing training commitment by 60%.
• Mobilized teams on a 50/50 office/home split in 2017/18, reducing footprint and improving work/life balance

Toronto, Ontario, Canada

• Head and people manager of a North American team of 10-15 information professionals providing business research services to the investment banking business, while also personally executing on a half-time research.
• Established overnight research service via external KPO vendor, adding 65 hours of service/week to the business, freeing up 20% of in-house team’s time and offering a relief valve for early morning/late day workflow
• Implemented global workflow system, championing cross-border collaboration and information management, offering transparency across research queue of 60 requests/day, and enhancing reporting capability on key.
• Reorganized team, tightening mandate to focus solely on research. Created Team Lead roles in each location to provide enhanced on-the-ground support to staff and clients. Consolidated roles cross-border to ensure job.
• Market data and research SME to the Investment Banking Workflow Committee. Implemented preferred market data/pitchbook tool for bankers, resulting in less manual work, fewer do-overs, and greater pitchbook consistency.

Toronto, Ontario, Canada

• Managed Toronto team of 5-10 information professionals providing business research and records management services to the investment banking business, while also personally executing on a full-time research queue.
• Negotiated market data contracts and oversaw vendor relationships
• Facilitated staff exchange between Toronto and Chicago to build relationships, push collaboration, share knowledge and processes

Toronto, Ontario, Canada

• Re-built research service from a skeleton staff, hiring and training 3 information professionals within 6 months, while also personally executing on a full-time research queue.
• Introduced co-op students via UWO’s MLIS program as a cost-effective way to supplement staffing and identify future talent. Transitioned 6 students to full-time positions.
• Partnered with US peer to merge Toronto and Chicago libraries and rebrand as Business Research Group

Toronto, Ontario, Canada

• Coordinated large research projects and provided quick and in-depth research services. Delivered monthly team activity/statistical reports to senior management.
• Supported Deloitte Fast 50 program with company research by generating lists of high-growth companies and providing publicly available information on applicant companies
• Subject Matter Expert and lead for Corporate Finance team. Trained professionals on research tools and techniques, including a session at the annual Corporate Finance boot camp for new staff.
• Wrote 3-10 page company profiles (SWOT Analysis) to enable business development

Toronto, Ontario, Canada

• Spearheaded one-person library providing business & technology research and records management services
• Wrote white papers on the e-commerce and web-based training markets for the Directors of two developing practices
• Performed business requirements analysis, competitive analysis, and interface design analysis consulting services for clients on internal and external projects

Mlis (Master Of Library & Information Science)

Ba Honours, Classics/Sociology