Tim Lutterbie Email & Phone Number

Cincinnati Area, Oh

Receiving via computer input receipt of incoming goods and materials from vendors and company fabrication shop into Epicor. Maintain inventory and goods storage. Maintain inventory of parts and supplies. Use of Kan ban system. Follow up with vendors personally when parts are late. Work with purchasing in relation to orders, engineering orders, special orders for co-workers to ensure that those individuals received their parts in a timely manner. Work with purchasing and accounting to correct errors in pricing and receipt issues with purchase orders. Boxing machine for shipping. Boxing parts for shipment in shipping. Pulling parts for orders to be shipped.

Blue Ash, Oh

Manage a core group of facilitators/administrators ranging from five to twenty people. Liaison for everyday status, upgrades, and funding of server. Dispute management. Programmer. Create email accounts. Advertisement sales, creation, and management.

Cincinnati, Ohio

Shipping and Receiving and Production. Computer input receipt of incoming/outgoing materials/goods. Record and report shortages. Maintain raw inventory and goods storage. Maintain inventory of shipping materials and supplies. Receive and stock goods and raw material. Do cycle counts of inventory. Use company system (Cincom) to pull orders, package, and ship them. Use of systems for UPS, FEDEX, Various trucking companies. Write BOL'S. Forklift and overhead crane operator.

Blue Ash, Ohio

Shift coordinator for 20+ helpdesk reps. Direct team members to exceed phone call abandon goals. Direct project work to team members. Shift coordinator lead. Take or direct incoming calls from vendors. Monitor and direct call flow for level 1 team members. Monitor logged open call queues. Troubleshoot computers, printers, networks, scanners, windows applications, proprietary applications. Work with and troubleshoot NT/Windows 9x, 2000, XP, Unix Systems. Work with, set up, and troubleshoot Lotus Notes accounts, MS Outlook/Express. Dispatch service with vendors. Provide level 1 and 2 support to end users. Manage call back queues.

Over the phone configuration of home computers for customers. Input quotes and sales orders. Upsell products.

Install, configure, and setup workstations in a Lan/Wan environment. Install network cards, hard drives, video cards, modems, and printers. Installation of Windows 3.x, 95, 98, and 2000 Professional and Windows 2000 Server Operating Systems.

Nashville, Tn

Paint/Hardware department sales, service, and maintenance. Customer Service.

Lobelville.Tn

Materials manager and handler. Supplied material to line works for building of autopart products in a JIT production environment. Kept inventory count of stored raw goods.

Mason, Ohio

All phone based customer service, chargebacks, collections, fraud prevention.