Tim M. Email & Phone Number

Cleveland, Ohio, United States

Valley View, Ohio, United States

At PowerHome, I primarily brokered field and face-to-face sales of solar-powered products and equipment to qualified consumer leads. I used best-in-class outside sales practices to ascertain consumer needs, assess how company products could meet those needs, and develop high-value proposals that could top $100,000 or more. I quickly built rapport with customers by answering questions, handling objections, and leading customers to appreciate the value of the company's products and services. I addressed customer concerns and answered questions about credit terms, products, and prices. I maintained and updated client records for later upselling and cross-selling opportunities, and to enhance long-term customer relations.Some of my key contributions and achievements include:• I've been recognized publicly as a top performer for the company; I ranked top 10 out of 1200 outside sales representatives in FY 2020.• I consistently outstripped company expectations of three sales per month. In one month alone, I closed a record-breaking 17 sales generating over $1M in revenue.• After only four months, I was recognized as a superior sales professional with an innate ability to close deals. I was then assigned to shadow, mentor, and train new and low-performing sales reps in sales strategy and techniques.• I assisted in the development of a lead generation door-to-door knocking initiative to land appointments; the Vice President of PowerHome Solar recognized me publicly to the executive team for closing the first sale under the new program.• I used RepCard software to close sales, obtain referrals, and build online reputation. I obtained the highest RepCard rating of all company sales representatives several times.• I earned the "Just went solar" award for the most social media posts and referrals by customers over several consecutive months.• Throughout my tenure, I achieved a 100% customer satisfaction rating without complaints.

Brook Park, Ohio, United States

As an assembler/machinist for Ampex, I worked on the assembly line to deliver small parts and components to create finished subassemblies based on intricate client and ISO specifications and instructions. I constructed components from blueprints and layout drawings, and performed quality checks to ensure all work completed met client and company requirements. I followed all safety guidelines and maintained a clean and orderly work area.

Education record

Certificate Program, Program Management & The Art Of Communication

Currently pursuing this certificate program via UMD and USMx (edX), which includes the following courses. Expected completion date - 2021.

Micromasters Program, Program Management

Currently pursuing this program via RITx (edX), which includes the following courses. Expected completion date - 2021: • Project.