Responsible for a major operation in a fast growing and changing market. Environments that require continuous improvement and innovation give me energy to really get into the heart of the customer. Characteristic of me is that (in a short time) I know how to build effective teams that achieve the best results.Experienced Operations manager with a demonstrated history of working in the retail industry. Skilled in operational management, customer care, business partner management, workforce management, people & engagement, social media, brand exposure, coaching, innovation projects and cost savings programs. Strong operations professional that’s creative and result driven with focus on people and strong partnerships with a Master of Science focused in Business Studies from Universiteit van Amsterdam.