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Experienced customer relations manager with a demonstrated history of generating clients, retention, new use-cases, and value in rapidly evolving environments. Skilled in scaling organization, problem-solving, finance, talent management, process-improvement, lead generation, contract negotiations, change-management, forecasting, and mediation.
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Internal Sales ConsultantAllianz Sep 2022 - Oct 2023Greater Minneapolis-St. Paul Area -
Senior Customer Success Representative - EngagementKipsu Oct 2021 - Aug 2022Minneapolis, Minnesota, United StatesManaged more than 700 hospitality accounts ranging from a few onsite stakeholders to Fortune 500 C- Suites, ensured customer retention, advised Onboarding and Implementation for adoption, monitored KPI’s for continued buy-in and upsell, tailored customer care plans to optimize account ROI, conducted quarterly business reviews, and represented the voice of customer on all product and services development. -
Senior Talent SpecialistKipsu Sep 2020 - Oct 2021Greater Minneapolis-St. Paul AreaFacilitated Kipsu Applicant journey across all teams, executed strategic, equity initiatives, externally represented the company at community and recruitment gatherings, reported to the CEO, executed annual hiring plan for Kipsu.
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Customer Partnership RepresentativeKipsu Nov 2017 - Sep 2020Greater Minneapolis-St. Paul AreaOversaw partnership acquisition in 21 states and within Latin America, co-chaired Diversity and Inclusion Committee, guided market development team of 11 representatives, conducted interviews, evaluated marketing strategies and content, and educated future customer partners on Real-Time Engagement.
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Senior Market Development RepresentativeKipsu Dec 2016 - Oct 2017Greater Minneapolis-St. Paul AreaResponsible for all levels of partnership acquisition in eleven states, cultivated Customer Partnership Team recruitment strategies, developed and lead onboarding for new Market Development Representatives, supported lead generation for all East Coast prospective partners, crafted market development tactics within hospitality segment of our customer base.
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Market Development RepresentativeKipsu Dec 2015 - Dec 2016Cultivated prospective opportunities for the company, generated cursory research regarding prospective customer partners, implemented strategic planning in automated marketing campaigns and software, analyzed data gathered from business partnership development practices, located efficiencies in the sales cycle.
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Government Relations AssistantLockridge Grindal Nauen Aug 2015 - Dec 2015Drafted communications materials for clients, edited marketing collateral, managed expense accounts, aided team members in meeting deadlines, maintained associates' schedules, conducted preliminary research for clientele. -
Government Relations Communications InternLockridge Grindal Nauen Jun 2015 - Aug 2015Prepared written press releases, researched areas of concern and interest, compiled lists of key points of focus, identified target audiences, analyzed and implemented public relations strategies.
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First Year Orientation LeaderGustavus Adolphus College Aug 2013 - May 2015Led orientation programming for 650 first-year students, facilitated engaging activities that welcomed students to campus, disseminated vital collegiate-life information, acted as a resource to students. -
Student Senate Co-PresidentGustavus Adolphus College May 2013 - May 2015Twice elected as chief representative of Student Body; Chaired weekly meetings of 20 Senators and 10 Cabinet members, met with College administration and Board of Trustees to ensure students’ perspectives were represented, with full Senate distributed over $250,000 annually to more than 120 student organizations.
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AmbassadorGustavus Adolphus College Apr 2013 - May 2015Selected by College to represent student body to Board of Trustees, donors, guests (including Nobel Laureates)
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Collegiate FellowGustavus Adolphus College Aug 2012 - Aug 2013Norelius Hall, Gustavus Adolphus College, St. Peter, MnFostered a welcoming community that allowed for a comfortable, growing residential learning-experience, observed policies and their enforcement, programmed educational and social events on a monthly basis, modeled responsible behavior and provided knowledge of campus resources for First-Year students.
Matthew Timmons Skills
Matthew Timmons Education Details
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Gpa: 3.75 Magna Cum Laude
Frequently Asked Questions about Matthew Timmons
What is Matthew Timmons's role at the current company?
Matthew Timmons's current role is TBD.
What is Matthew Timmons's email address?
Matthew Timmons's email address is ma****@****psu.com
What is Matthew Timmons's direct phone number?
Matthew Timmons's direct phone number is (612) 503*****
What schools did Matthew Timmons attend?
Matthew Timmons attended Gustavus Adolphus College.
What skills is Matthew Timmons known for?
Matthew Timmons has skills like Public Speaking, Time Management, Leadership, Event Planning, Teamwork, Research, Fundraising, Strategic Planning, Customer Service, Conflict Management, Oral Communication, Communication.
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Matthew Timmons
Irving, Tx -
Matthew Timmons
Design & Ux Leader | Proven Success In Product Strategy, Design Systems, & Team LeadershipDenver Metropolitan Area -
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