Tim Obert Email & Phone Number

Oceanside, California, United States

Chicago, Illinois, United States

Collaborate with property teams and act as a field-level functional expert representing operational perspectives with corporate partners, Design Services, Brand Services, IT, Hyatt.com, Legal, Human Resources, and Risk for Hyatt’s managed Timeless operating portfolio, Park Hyatt, Grand Hyatt, Hyatt Regency, and Destination Hotels. Work closely with Hyatt’s Design Services on new builds and renovations, specifically outlet concepting, design, branding, and menu development. Additional areas of responsibility are operational standards, customer service, training, innovation, vendor relations, property openings, and support for functional areas of Food and Beverage, Rooms Operations, Spas, Markets, Recreational Services, Security, and Risk Mitigation. Spearheaded and navigated Hyatt’s operational response to the Covid-19 Pandemic. Developed Rapid Closure, Resumption of Services Guidance. Engage and collaborate with Hyatt Ownership Groups.

Chicago, Illinois

The Hyatt Regency McCormick Place is Hyatt’s 4th largest hotel in the world, generating $93 Million annually in top line sales. It is connected to McCormick Place and it sprawling campus of over 2.6 million square feet of meeting space. Completed a $12.5M outlets renovation, re-concepting all 4 of the dining options, as well as a full lobby renovation. This effort repositioned the asset with in the market place as well as addressed a key operational opportunity, of providing hight quality food at speed given the dynamic F&B volume of the facility. Implemented strategic rooms sales business mix shift to a group heavy philosophy moving from a 65 / 35 transient driven model to a 70 / 30 split, this resulted in a 300bps RevPar moving us from an index of 85.1% to 98.3% over a 2.5 year span.

Chicago, Illinois

As the Resident Manager at the Hyatt Regency Chicago my role was to support, mentor, motivate, and engage the management team and staff to ensure an efficient and smooth running operation. Oversee the sales, catering, and revenue management disciplines to anticipate opportunities and capitalize on them. Support and work with the General Manager, to achieve leadership continuity and communication. Foster and maintain positive owner relations through fiscal responsibility and professional management of their asset. Improve employee relations and guest satisfaction, while simultaneously achieving financial results both short and long term.

Koloa, Kauai

Repositioned this 262 seat oceanfront, fine dining, world class restaurant on the southwest shore of Kauai. Completed $500,000 front of house renovation. Implemented second meal period and aggressively pursued special event income. Grew revenues $1.4 Million, or 21%, to $8.1 Million in annualized sales. Reduced cost of goods sold by 14%. Recognized by The Daily Meal, in 2013 as one of the top 10 restaurants in the world with an oceanfront view.

Chicago, Illinois

Responsible for day-to-day operation of the revenue management discipline for all 119 North American full service properties. Encompassing staffing, strategy, training, promotion development, vendorrelations, system management, and group pricing strategies. Developed and implemented chain wide promotional campaigns targeting historical need periods. Generated $159 Million in transient rooms sales over distressed periods. Produced three straight years of market-share growth for Hyatt.

Boston, Massachusetts

The Hyatt Regency Boston is a 502 room full service facility with 30,000 square feet of flexible meeting space in the heart of Boston’s Financial and Cultural district, generating $42.5 Million in revenue. Increased top line sales 31% over a two year period. Achieved RevPar growth of 41% over two years and achieved market parity for the first time. Increased GOP up 380bps; EBITDA up 24%. At the same time, improved productivity, with payroll up a modest 1.5%, while simultaneously increasing customer satisfaction and employee engagement scores. •Recipient of HOST Hotels & Resorts - Entrepreneurial Spirit Award - 2006. •Recipient of Donald N. Pritzker Award of Excellence - Large Business Hotel General Manager - 2006

Dulles, Virginia

Located minutes from Dulles International Airport, the Hyatt Dulles is a 316 room facility with 17,000 square feet of meeting space. Completed a $5 Million facility renovation of guest rooms, meeting space, and public areas. Aggressively pursued local association and repeat banquet business that led to a 19.8% year-over-year jump in food and beverage sales. Increased ADR 20%, while pushing up RevPar 13.3%. Grew GOP 25% on a year-over-year basis. •Recipient Donald N. Pritzker Award of Excellence - Small Business Hotel - 2005

Chicago, Illinois

Tasked with improving this underperforming 158 room property and three meal restaurant. Embarked on a top down review of the operation. Improved food and beverage cost by 2.3%. Increased RevPar index by 1.5%. Reduced administrative payroll by eliminating the Human Resources department and implementing a shared service program.

Chicago, Illinois

Hyatt Regency Chicago is Hyatt’s flagship 2,019 room convention property with 230,000 square feet of meeting space, with an annual occupancy of 78%, and a $88.4 Million rooms budget. Built a rooms team that exceeded budget and achieved GOP in every year. Aggressively moved RevPar to over 100% share in 2003 for the first time and maintained a positive RevPar performance. Participated in design and spearheaded a $75 Million renovation of all guest rooms, meeting facilities and public space, Developed and promoted out 16 Managers and 4 Executive Level Managers. Repositioned property from AAA 3 Diamond status to 4 Diamond in 2003.

Honolulu, Wailea, Palo Alto, West Hollywood, Phoenix

New Product Innovation & Development, And Implementation Strategies

Bachelor Of Science, Business Administration, Management