Timos Tsokanis Email & Phone Number

Doha, Doha, QA

Group Management Committee Member, responsible for the Technology & Digitalization strategy development and implementation across all Group operating companies.

Doha, Doha, QA

Executive Committee Member, responsible for the planning, development & operations of all Technology functions of the company, serving 15 million customers and 3,000 users.Leading a challenging turn-around targeting to build a network offering the best customer experience in the country and refreshing the organization mentality and culture- #1 Network.

Austin, Texas, US

Responsible for acquisitions integration and end-to-end operation & support of cloud infrastructure (AWS, Azure, GCP) and products for all companies, supporting thousands of enterprise customers across the globe.The challenge was to manage the organization, resources, processes and companies’ portfolios so as to achieve a trouble-free operation across a.

Bucharest, RO

Board Member, responsible for the IT & Network/Technology divisions of the Group (8 direct reports, 2,000 FTEs), managing 10 million subscriber lines, 10,000 users & 500 Points of Sales (POSs) and resulting in €1bn annual revenue streams. Managing Director of PanNet Romania, the European Service Operation Centre for Deutsche Telekom (DT) in Bucharest.Some.

Sofia, Sofia, BG

As Chief Operations Officer for BULGARIAN TELECOM, I was responsible for the turn-around of the Network & IT Operations (3,500 FTEs), serving 2 million subscribers and resulting in annual revenue streams of over €0.6bn.The aspired business objective was to bring the company at such a profitable stage so as to be highly marketable and, eventually, sell its.

Sofia, BG

From my position as Chief Customer Service & IT Officer at GLOBUL – DEUTSCHE TELEKOM/OTE Group of Companies, I had the overall responsibility for the Customer Services & IT divisions of the company (400 FTEs), supporting over 4 million subscribers, 1,300 users & 600 POS and an annual revenue streams of €0.5bnI undertook the stretched business goal to.

GR

As a Board Member & Chief Information Officer of TELLAS – ORASCOM Telecom/WIND and Greek Public Power Corporation (ΔΕΗ) Group of Companies- I was accountable for Operations, Development, Support & Maintenance functions that provided Digital platforms & support for 0.8M subscriber service lines and 350 users, while resulting in annual revenue streams of.

Basking Ridge, NJ, US

Working for VERIZON WIRELESS as IT Executive Director I was reporting to the Area SVP and was primarily responsible for the IT systems suite for CRM, Billing, Mediation & Provisioning (ACTION). The systems were serving 4.6 million customers & 4,500 users in 3 major national Call Centres & hundreds of other locations/POS’s, while resulting in annual revenue.

Athens, GR

Reported to the Chief Information Officer, responsible for 4M subscriber lines digitalization support and the realization of annual revenue streams of €1bn*Managed the Digitalization efforts in the areas of CRM, ERP, Integration, POS, Rating/Billing and related Business Support functions in the then new mobile environment*Responsible for Quality Control.

Athens, GR

Reported to the Chief Commercial Officer, responsible for 4M subscriber lines digitalization support and the realization of annual revenue streams of €1bn*Responsible for the set-up & operation of the Inbound/Outbound Collections, Activation/Credit Control and Fraud Control departments (50 FTEs) from the ground-up*Achieved Bad Debt reduction of 64% for the.

Thinking And Acting As A Leading Team

Leadership Excellence Program

M.Sc., Chemical Engineering

Diploma (5Yrs), Chemical Engineering