Tim Nicholson Email & Phone Number

Redmond, Washington, United States

• Designed data architecture to monitor and identify anomalies in Microsoft Defender monthly releases, enabling client teams to quickly identify and address issues protecting 800+million machines from detrimental updates. • Lead a v-team of 6 engineers to build and deploy data pipeline components including telemetry updates, data collection, data processing and data analysis. • Managed and optimized the Safe Release Power Bi project used to track monthly product releases. Each release the project tracked key performance indicators and created actionable insights for 20+ features.• Created a self-serve automated ETL data pipeline for 60+ software engineers to access data from a previously inaccessible source, which supported the creation of over a dozen feature level dashboards, tracking basic metrics and KPIs.• Collaborated across Defender client teams to create dozens of critical near-real time alerts to monitor features 24/7 for any major regressions in product health, greatly improving the time-to-detection and resolution of major issues.• Educated and mentored new data team members while creating data engineering and analytics training and best practices for the entire Defender team.

Redmond, Washington, United States

• Partnered with Microsoft Store to create and deploy device demo content to all retail stores in US and AUS.• Developed and managed the Retail Demo data pipeline supporting internal and external customers.• Created and maintained Retail Demo key insights.• Worked at the Microsoft Store to gain retail and customer experience

Redmond, Washington, United States

• Developed test infrastructure for PC Settings, supporting 30+ testers and enabling them to create functional tests for each feature

Redmond, Washington, United States

• Responsible for testing the new PC Settings experience in Windows 8 ensuring each page and setting were accessible and functional.• Pitched an idea for an upgrade to the Security Settings that improved user security on Windows devices

Redmond, Washington, United States

• Developed test automation for various devices connecting to Windows, ensuring a positive user experience

Redmond, Washington, United States

• Created tool to test communication protocols for SideShow devices utilizing Bluetooth, Wi-Fi.• Attended technical conferences representing the SideShow product

Uss Chosin

• Maintained electrical communication equipment for Naval Ship, USS Chosin• Work Center Supervisor, responsible for scheduling and maintaining all external communication equipment, supervised 10 junior personnel.

Keflavík, Southern Peninsula, Iceland

• Maintained electrical communication equipment for Naval Station, Iceland

Diego Garcia

• Maintained various electrical communication equipment for Naval Station Diego Garcia.• Volunteered for various beach cleanup activities helping to maintain the beauty and health of the region.

Great Lakes, Illinois, United States

• Attended various Navy schools to train for an Electronic Technician role, with a focus on EHF satellite communications.• Volunteered to tutor electronic theory, helping my peers succeed with school work and tests.