Technical Skills1. Built a complete CI/CD testing environment from scratch, which made testing faster and improved the product release process.2. Created and improved automated test scripts to make sure the testing is reliable, can grow with the product, and keeps the quality high.3. Quickly found and fixed SEG report issues, making sure accurate information reached the right team members on time.Leadership & Management4. Managed testing resources efficiently even when they were limited, ensuring smooth operations and timely project completion.5. Identified the most important use cases, carefully reviewed test results, and delivered POCs quickly, enabling SEs to present high-quality demonstrations to clients.Teamwork & Support6. Worked closely with other teams to contribute to product development and align technical and business needs, ensuring smooth integration of QA processes.7. Conducted training sessions for support teams, sharing product features, troubleshooting methods, and best practices, helping the team build skills and confidence.Documentation & Training8. Wrote clear user guides and technical documents to make product onboarding easier and improve user experience.

1. Product Testing:- Review specifications and technical design documents to provide meaningful feedback- Estimate, prioritize, plan and coordinate testing activities- Design, develop and execute automation/manual scripts - Identify, record, document thoroughly, and track bugs- Perform thorough regression testing when bugs are resolved2. Cross Team Development- Coordinate with remote engineers to execute the testing plan.- Participating on behalf of the department to join MITRE ATT&CK evaluations.- Cooperation with the first line of incident response staff and threat experts, provide the most a suitable solution to our customers.3. Enhance QA Testing Lab- Built-up a monitoring system and customized monitoring mechanism(Nagios). Decrease huge human resources and time-wasting4. Global Beta Testing- Visit customers, do customer experience interviews, answer their question- Bring back valuable feedback, and figure out what is the essential things to customers. 5. Network research, including the protocol, malware/threat. - Investigate how to detect threats from our solution.

1. Network traffic monitoring and packet analysis2. Investigate suspicious traffic and write rule to prevent the event3. Forensics4. Write SOP document5. Make sure the network security equipments work smoothly.Products and Tools: Netflow, MRTG, Wireshark, NetWitness, Arcsight, Sourcefire, McAfee IPS, EnCase

BIOS engineer,(Lenovo Thinkpad T430,E530)Deliver BIOS code(add custom feature and trouble shooting)