Branch Manager
CurrentMaintained and scheduled services for over 2600 customers.Optimized routing in 76 zip codes within branch service area to promote efficiency for specialists.Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.Trained and motivated employees to perform daily routes and services.Conducted monthly meetings with employees to promote good communication, address any issues, and formulate areas of… Show more Maintained and scheduled services for over 2600 customers.Optimized routing in 76 zip codes within branch service area to promote efficiency for specialists.Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.Trained and motivated employees to perform daily routes and services.Conducted monthly meetings with employees to promote good communication, address any issues, and formulate areas of improvement to work on collaboratively.Assessed employee performance and developed improvement plans when necessary.Performed various production audits on specialists to ensure quality of services and performance.Performed phone audits on admin to ensure quality customer service standards.Assessed damaged materials and equipment and notified maintenance personnel of needed repairs.Applied fertilizers, fungicides, pesticides, and other control products to outdoor areas according to safety standards.Monitored and evaluated condition of trees, shrubs, and lawns and developed solutions in collaboration with clientele. Show less