Timothy Gesing Email & Phone Number

Celebration, Florida, United States

Frontierland Attractions

▪ Provided day-to-day leadership for a team of 150 Cast Members & 20 Coordinators▪ Managed a weekly labor budget of approximately $65k▪ Drove monthly meetings with key decision partners to maintain and enhance show quality▪ Partnered with union representatives on a weekly basis to coach and discipline Cast Members▪ Served as subject matter expert on student programs, show quality standards, & Disney VoluntEARs outreach programs to peer leadership team▪ Conducted regular audits on service and show standards; provide coaching and recognition as required▪ Led onboarding, sustainment, and checkout of 50 College Program Participants each semester▪ Developed and coached Disney College Program Cast Members with unique recognition events▪ Served as key operations project manager during annual refurbishments with a scope of $8-10m▪ Developed weekly email to College Program Cast to highlight professional development opportunities▪ Managed refurbishments of Leadership, Coordinator, training, and break room spaces▪ Planned and executed semi-annual recognition events for all Cast Members and Leaders

Transportation Operations - Monorails

 Facilitated Transportation College Program Cast welcome sessions for 50 Cast Members per semester Supported a culture of radical safety for Monorail passengers and Cast Members Updated complimentary collateral items for Guests, including Transportation Trading Cards series Developed detailed collateral for Transportation/Resort Cast Member use to assist with Guest movement Championed recognition programs for Cast Member Service Anniversaries & Safe Piloting Awards

Walt Disney World Resort

Guest Service Manager - Monorail Operations January 2009 to May 2009Guest Relations Host - Epcot June, 2008 to January 2009Campus Representative - Ohio University August, 2007 to June 2008Quick Service Food & Beverage Host - Cosmic Rays Starlite Cafe June, 2007 to August 2007Quick Service Food & Beverage Host - Tomorrowland Terrace April, 2005 to August 2005

Independence Community

▪ Support the strategy established by the Board of Directors for financial and operational success▪ Review and interpret monthly financial statements, including delinquencies, and take action as needed to maintain healthy spending controls▪ Build, present, and manage on approval a $4m+ yearly operating budget and $2m+ reserve fund▪ Facilitate monthly Board of Directors meetings, Annual Meeting, and Budget Meeting▪ Supervise all aspects of community management, leading and mentoring a team of five staff members and coordinating processes that ensure a seamless residential living experience▪ Develop RFPs and solicit bids for large scale contracts and capital project work▪ Prepare financial reports, track expenses, and assist in budget forecasting▪ Collaborate with contracted maintenance and landscaping teams to maintain the aesthetics and safety of the community's common areas▪ Implement technologies and software to streamline community operations, enhance communication, and improve lifestyle▪ Perform inspections and enforce community rules and regulations, ensuring compliance and adherence to established guidelines

Winter Garden, Florida

• Grew resident attendance year over year with focus on developing a sense of community and pride▪ Managed $150k yearly budget for Lifestyle activities and property maintenance▪ Organized four large-scale festivals each year, including Independence Fireworks Spectacular with synchronized audio/video to custom fireworks display for 6,000+ Residents▪ Maintained all Residents Club facilities and common amenities for quality, show, and safety standards▪ Conducted monthly property inspections, source contractors for repairs, and schedule maintenance plans▪ Coordinated all contract labor for special events and community functions▪ Scheduled regular external partner offerings including health, wellness, sports, and social activities▪ Interviewed and onboard new team members for various positions▪ Designed and installed holiday décor throughout property and resident clubs in-house, reducing budget by $18k▪ Prototyped weekly online lifestyle programming during Covid-19 pandemic to engage residents▪ Implemented new communication channels to improve resident knowledge of offerings, including social media, SMS messaging, digital signage, and monthly newsletter▪ Developed sponsorship packages to increase revenues to the association and offset lifestyle expenses▪ Drove sponsorship and rental venue income to double growth year over year▪ Led “Independence Volunteers” as a new organization to give back to the wider community

Orlando, Florida Area - Cleveland, Ohio Area

 Provided first-class musical entertainment in multiple states with gross revenue of $30k Entertained at an array of corporate functions, schools, communities, and private events Recruited and trained a diverse Cast of 15 Disc Jockeys with monthly updates and development sessions Developed marketing initiatives and client relationships to ensure retention and continued growth Leveraged websites and online content to drive customers and grow the TJG Brand  Created a tiered pricing structure & event contracts to streamline booking process Nominated for Best of Cleveland Award – Showcasing Cleveland’s Top Entertainment Companies

Minor Business Administration, Business Administration And Management, General

Bachelor'S Degree, Communication And Media Studies

Education record